Jalan Alor Tours

Great location in proximity to malls and KLCC. Nice pool Clean rooms and comfortable beds Amenities are lacking ( almost basic). Not much in terms of kitchen utensils. No hand towels provided. TV not showing free 2 air channels or any sports etc. Noise early in the morning disturbing sleep. Small touches are lacking. Laundry equipment is limited in the complex for the number of users.

The room was clean and comfortable. As we were there for the Formula 1 the hotel themed itself to it. We got a lovely welcome pack in the room and there was a special dinner experience. Staff were employed to show guests how to get to the transport at the terminal which made it easy to find where we needed to go. Our expectation was that the room would have face cloths and reasonable water pressure for the shower. Unfortunately, there were no face cloths and the shower had pressure, but nothing worth writing home about. All staff who we interacted with were friendly and helpful. Would we stay there again - yes if we were overnighting or a short stay.

Property wifi bill was late and they didn’t pay. So I had no WiFi for 2 days, had to connect to other room which was very slow. Gym equipment broken, hit or miss. Area was ok. Check in property was not tracking me, even though I had already paid.