“I stayed two nights at the Heritance Tea Factory hotel. As soon as I arrived I was amazed by the scenery, it looks just exactly the same as the photo, surrounded by tea plantations with a great with of the mountains from afar. It is a bit of a drive from the town but it was nice to be in somewhere very peaceful and scenic. They have a lovely welcome ritual and tea. The hotel still has the engines from the factory days and they runs every night for 30 mins. It is full of stories in this hotel.……
“Absolutely beautiful bungalow. The staff are incredibly supportive and caring. The location is unbelievable - amazing views and very peaceful. The food is of the highest quality and service impeccable. Highly recommend and will definitely return. ”
“The views over the valley, the tea plantations and agricultural land are fantastic. The villa is set up on a hillside, about 3km out of town. It takes approximately a 10 min tuk tuk drive into town.
The staff are absolutely lovely and extremely helpful. The hotel is beautifully presented, mostly made in wood and looking very smart. The room and bathroom were large, clean and well presented. The whole place is beautiful an dis surrounded by beautiful countryside. ”
“We enjoyed our stay at Tea Plant, with a very spacious room offering a lovely view — thank you again for the upgrade. Dinner was also good and generous. However, the hotel really needs some refurbishment (leaks, worn furniture), and the staff could be a bit more professional”
“Very welcoming and friendly hosts, and a delicious breakfast! The room was spotless and the location was perfect — close to everything while still being a lovely and peaceful place to stay. We really enjoyed our stay!”
“Room was spacious and nice. Welcoming 5 min massage was great and full body massage for fair price was very good. Whirlpool in sauna area was under maintenance. Service in restaurant was very bad. We ate their twice, both 15 min nobody cared about us, then once ordered nothing happened another 20 minutes, not even drinks came. Second day for breakfast same experience. Food though was good and prices fair. Definitely they have service issues in their restaurant.”
“Decent property or a short stay. The dining experience was good. Close to Nuwara Eliya town centre but not walkable. Considering the fact the area is a hill station with cold/colder weather conditions, the room(s) need a better heating setup that can make the visitors feel comfortable inside the room.”