6/10 Aceptable
Tasha S.
20 may. 2025
Poipu
This is a nice home with an ocean view in a great location. I won’t stay at another property managed by this company. We arrived 40 minutes early and needed to wait until check in which was not a problem. We parked across the street and waited. Ten minutes later the cleaners showed up and were gone within 20 minutes. I walked into the downstairs bathroom to find a dead cockroach on the bathroom counter and a dead baby lizard on the floor. Upstairs in the bathroom there was hair on the floor. We pulled a pan out to cook dinner and there was a horrible odor because there was a cooked on piece of what smelled like rotten fish on the bottom of it. I took one of their plastic water containers to the beach which smelled like old fruit juice. The pillowcases upstairs were terribly stained and I couldn’t find any other ones to use. It felt like 150 degrees when we walked in since the AC had just been turned on 25 minutes earlier. I literally could go on and on. If I had paid a cleaning fee I would ask to be refund because this home was not clean when we arrived. Very disappointing.
Tasha S.
Se hospedó 5 noches en mayo de 2025