“Excellent room with a good view, both breakfast and dinner options and food quality was very good. Staff was friendly however the pictures associated with the standard room was not accurate and we had to pay extra for an upgrade to the deluxe room ( pictures of which were associated with the standard room when we booked). Staff was friendly and polite but could not upgrade as a courtesy even though the pictures did not match the room.”
“It is an excellent place to stay if you are not looking for a classical style "Hotel". It has a very warm and ready-to-please Staff - only 8 of them to manage all ten rooms. It is a heritage Property with all the quaintness and old-world charm in terms of the building and furnishings etc. It has a feeling of a large Homestay with very personalised Service.
Recently renovated and therefore still needs some "De-bugging"
I would recommend it if you are looking for a warm and stay”
“Room too cold. Cant be adequately heated. Staff refused to give 2nd key to keep heater on . Cockroaches in dining area/table. Staff ignored when cockroaches were pointed out. ”
“Thank you staff of Ging tea house for making my dad’s birthday a very memorable and a special one . He came back home happy and relaxed. The food , the rooms , the staff were very helpful.”
“The staff were great. The location was perfect and close to main Darjeeling mall. The floors in the room and multiple junctions in the lobby area are uneven which may cause discomfort and extra attention especially for elderly people.”
“Sterling Darjeeling is a great place to stay for a trip to the area. The location is much better than anything close to the mall. You can avoid all the traffic and noise of central Darjeeling. Views of the valley and surround mountains are great. The staff is very helpful. If you’re traveling from the airport, you will get to the property much faster (hours) than any place close to the mall because of all the traffic even though it’s only a few kilometers away. I would highly recommend Sterling……
“Overall did the job, not exceptional but friendly staff always helpful. A little out of town but incredible views of the Himalayas. Breakfast was not a buffet for some reason, and no fridge/mini bar in room.”
“Good property to stay at very good location. Staffs are polite and helpful. Only problem I faced while checking out that they could not find my payment which already made during booking the room on hotels.com.There must have some communication gap between hotel and hotel.com causing unnecessary delay in checking out.”
“Sinclares Resort is such a gem! The entire property is meticulously maintained and nicely decorated with beautiful landscaping. The premium room is spacious and bedding is clean and comfortable. They provide you with a heater during winter time so the room is plenty warm. The best part is the hot shower which is so much better compared to other equally expensive hotels we stayed across India. You can take a really comfortable shower without worrying about the hot water running out in the middle……