“The highlight of staying at this hotel is the beautiful gardens which surround the villas and pool. From our balcony we enjoyed looking out onto flowering tropical plants, palms and listening to the birds sing.
The photos in the ad for this hotel are exactly what you can expect. The villas enjoy the use of a small pool surrounded by beautiful gardens. It is a wonderful space to relax. I'm addition to having beautiful grounds the hotel is only a short five minute walk from the beach.
The villa……
“Nice staff, easy check-in and check-out process, and the included breakfast was very tasty. The staff manning the breakfast were also very attentive and did a great job.”
“Gaetano is a very friendly and helpful host with beautiful accomodations in the middle of the nature. Therefore it's also a bit remote, so for groceries or dining out you'll have to travel.”
“This property is absolutely gorgeous. I was disappointed in the management of the the property. Arriving guests had to wait a long time to check In and to get simple questions answered. They never answered the phones at all. The property is huge so you have to walk a lot but they have shuttles that never seemed to come to our building. They have limited towels and the food was horrible. There were very limited food choices and it was bland to taste. We tried the specialty dinning and the food……
“Big, clean rooms. Excellent breakfast and dinner menu.
Friendly staff.
It is a 2 minute walk up beach, this beach is quite rustic and a few more minutes to walk to more sandy beach.
My only con was the outdoor grounds could have used a power wash and the pool sitting area was dirty and slimy. ”
“This hotel deserves zero stars if that were an option. It was a terrible experience, and here’s why:
1. Outdated Facilities: The roof appears to have been neglected for years, and the overall condition of the facilities is poor.
2. Worn-out Bedding: The bed linens were old and tattered, making for an uncomfortable sleep.
3. Unpleasant Odor: The room smelled damp and musty, reminiscent of an old, poorly ventilated house.
4. No Umbrellas Provided: On a rainy night, the so-called resort had no……
“What a beautiful place and the owners and staff is so kind and makes you feel so welcome. The cabins are very nice, food is delicious and the setting is absolutely gorgeous. I wish my time here could have been longer as there is so much more to explore. I hope to bring my kids here soon.”
“The people here were great and helped accommodate our late check-in. The property is a nice little get-away at the base of a volcano, has great views, and isn't too far from Liberia or other attractions. ”
“Unique “treehouse” experience. Amazing forest/mountains view. It was quite of a delight to stay in such of eco-friendly environment. Great food at the Hotel Taru restaurant. Excellent customer service. Kudos to the entire staff but specially to Carlos Guzman for going above and beyond. Thank you. Pura Vida!”
“We’ve payed around 5000 dollars to enjoy 3 days and 2 nights, considering that we were star class, the check-in process was fine, they explained us our benefits, etc… During this period of time, the food was awful. We ate breakfast, lunch and dinner is this So Cal Buffet, and the quality of the food was horrible. The food was cold, cheap, disgusting and even hard to even look at or swallow. The people next to the table even called the food ‘’ass’’. And I totally agree. The lunch menu was fine,……
“The team at Hilton Garden Inn Guanacaste Airport were exceptionally kind, welcoming and hospitable. I would recommend others to stay here for the convenience. ”
“Beautiful grounds, Clean,comfortable beds, great food, friendly service. Swimming pool, hot spring pools, and river swimming area were great amenities. We would stay here again and recommend to all. ”
"We’ve payed around 5000 dollars to enjoy 3 days and 2 nights, considering that we were star class, the check-in process was fine, they explained us our benefits, etc… During this period of time, the food was awful. We ate breakfast, lunch and dinner is this So Cal Buffet, and the quality of the food was horrible. The food was cold, cheap, disgusting and even hard to even look at or swallow. The people next to the table even called the food ‘’ass’’. And I totally agree. The lunch menu was fine, totally what one could expect but still it was horrible. The dinner menu was very delectable, especially the traditional Costa Rican menu, the soup was delicious and it was a great meal. But don’t get me started on the staff at the buffet, the receptionist was really friendly, the waitresses too, they did their duties greatly. Some of the cooks had a bad attitude, they were dry, rude, serious. We were trying to reserve the sushi restaurant for a whole entire day, we tried to contact staff to help us reserve but they always told us that we needed to talk with the woman there. Still she was never there, we arrive there when she was supposed to be there and she still wasn’t there. When we arrived to the sushi restaurant, the food was salty and very hard to swallow. The customer service was awful in some parts of the hotel, some were nice but some weren’t even welcoming. This all-inclusive hotel isn’t worth coming from, we would never come back here ever again!"