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“This was deemed a non smoking room. It smelled of heavy cigarette smoke. I came to Saratoga because my son had emergency surgery. I was exhausted by the time I got to my room, so I did not request a replacement room. I have stage 4 cancer, so this was very important it was a non smoking room. I was completely uncomfortable and left at 5:30 am. I explained to the agent at the desk and she just said ok. I was very uncomfortable and disappointed.”

“good”

“The host provided highly informative content on communication, and they clearly outlined the methods for contacting them. The establishment met the expectations set forth in the description. Place was very clean and nice”

“The entry code I was given didn’t work! You can’t call a real person! Fortunately there was a restaurant worker who was able to help, otherwise I don’t know what would have happened.”

“Good ”

“Ok, shirt trip”