Mercy Medical Center Tours

The stench in that room was of an uncleaned dog kennel full of wet dogs. We left the door open for a good hour to freshen it. The bed had clean sheets. It had a blanket that was 900 years old, looked like gramma had relegated it to a dog blanket and a lot of cigarette burns in it. The mattress was lumpy and horrible. Staff were all very nice. Bathroom floor sags and dips in places we thought we would go thru the floor. Toilet seat was soiled on both top and bottom but I had alcohol for cleaning it. Handicap shower would not have been usable by a wheelchair bound person. There is very little water pressure but plenty of hot water. When we arrived, there was 1 wash cloth, 1 towel and one floor mat. We had to wait until housekeeping arrived the next morning to get bath towels. By all websites, pets are allowed yet when we signed in they said they were under new management and cats were no longer allowed. Yet our reservation was nonrefundable. He did finally allow us to stay, after charging us $60 for 2 cats. The microwave and refrigerator were clean and usable. A recliner was a welcome addition but was filthy beyond belief. I truly cannot recommend staying here at this time but hopefully new management will clean things up. Some of the filth outside was definitely cleaned up during our stay. So I have to say we saw efforts being made but they have a long way to go.