Located in Milpitas, Executive Inn Hotel is in the business district. Great Mall of the Bay Area and Santana Row Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit California's Great America and Raging Waters. Looking to enjoy an event or a game? See what's going on at Levi's Stadium or PayPal Park.
I liked the room it was nice but there is a lady there that works the desk. She’s rude and attempted to charge me for having an emotional support animal there. The dog didn’t spend the night she left with my grandpa. I was fortunate to get my deposit back and we had to cut this visit short so I’m waiting for the refund of two days.
Martin
2024 年 5 月入住 3 晚
6/10 一般
julio
2024 年 5 月 9 日
julio
2024 年 5 月入住 3 晚
8/10 还可以
Joshua
2024 年 5 月 5 日
满意:清洁度、员工和服务、住宿条件和设施
Joshua
2024 年 4 月入住 2 晚
2/10 糟糕
Juan
商务旅客
2024 年 5 月 2 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
It is hilarious how this hotel responds to the multiple bad reviews that many guests write. Things like: "...we sincerely apologize for the inconvenience and disappointment you experienced...". Don't believe in this hotel "disappointment" for a second.
The very rude Indian lady (she is in her late 30's early 40s) couldn't care less about the multiple complaints. I think she is sort of the main manager. I complained about the noise from the metal stairs (only hotel in all the cities in the area that has a metal stairs, how smart that could be) and she said mockingly "you are the only one complaining about it" (I doubt it). I was promised a room further away from the stairs since this noisy hotel has shady people walking down the metal stairs at 2AM. Even though the promised room was unoccupied the rude manager refused to give it to me. She couldn't care less about any of your inconveniences and this is very easy to demonstrate. Nothing ever changes in this hotel (not for the better). I can confirm this since I unfortunately due to the circumstances was forced to stay here several times. Additionally, you can verify it yourself by looking how the very bad reviews keep coming back again and again with the SAME complaints.
Another hilarious response: ""Please know that this does not reflect the level of service and quality we strive to provide""...Yes it truly reflects that.