Sheraton San Jose Hotel

3.5 star property
Suburban hotel with a fitness center and a 24-hour business center

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Sheraton San Jose Hotel

Outdoor pool
Exterior
Premium bedding, pillowtop beds, in-room safe, blackout drapes
Property amenity
Club Room, 1 King Bed, Balcony | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Reviews

8.2

Very good

Popular amenities

  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • Pool
    PoolPool
  • Housekeeping
    HousekeepingHousekeeping
  • Laundry
    LaundryLaundry
  • Parking available
    Parking availableParking available

Most relevant reviews

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About the neighborhood

Map
1801 Barber Ln, Milpitas, CA, 95035

What's nearby

  • Great Mall of the Bay Area - 4 min drive
  • Cisco Systems Corporate Headquarters - 5 min drive
  • Levi's Stadium - 7 min drive
  • Santa Clara Convention Center - 7 min drive
  • California's Great America - 9 min drive

Getting around

  • I-880 Station - 2 min drive
  • San Jose College Park Station - 7 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 10 min drive

Restaurants

  • ‪Jollibee - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Olive Garden - ‬4 min drive
  • ‪Andersen Bakery - ‬4 min drive
  • ‪Jack In The Box - ‬20 min walk

About this property

Sheraton San Jose Hotel

Hotel near Great Mall of the Bay Area
Located close to Levi's Stadium and California's Great America, Sheraton San Jose Hotel provides a terrace, a coffee shop/cafe, and a garden. In addition to dry cleaning/laundry services and an outdoor entertainment area, guests can connect to free WiFi in public areas.
Additional perks include:
  • An outdoor pool
  • Self parking (surcharge), express check-out, and a ballroom
  • Outdoor furniture, a front-desk safe, and multilingual staff
  • Concierge services, smoke-free premises, and meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 229 rooms include comforts such as premium bedding and air conditioning, as well as perks like safes and free bottled water. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and rollaway/extra beds (surcharge)
  • Bathrooms with shower/tub combinations and free toiletries
  • 40-inch HDTVs with premium channels
  • Recycling, coffee/tea makers, and heating

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (USD 15 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 9 floors
  • Ballroom
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch Smart TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 60
Late check-in subject to availability
Late check-in fee: USD 75
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 15.00 per day
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 60 (subject to availability)
  • Late check-in fee: USD 75
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sheraton San Jose
San Jose Sheraton
San Jose Sheraton Hotel
Sheraton Hotel San Jose
Sheraton San Jose
Sheraton San Jose Hotel
Sheraton San Jose Hotel Milpitas
Sheraton San Jose Milpitas
Milpitas Sheraton
Sheraton Milpitas
Sheraton San Jose Hotel Hotel
Sheraton San Jose Hotel Milpitas
Sheraton San Jose Hotel Hotel Milpitas

Frequently asked questions

Does Sheraton San Jose Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–10:00 PM.

How much does it cost to stay at Sheraton San Jose Hotel?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Sheraton San Jose Hotel on Aug 2, 2024 start from $118.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton San Jose Hotel pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 150.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Sheraton San Jose Hotel?

Self parking is available for USD 15.00 per day.

What time is check-in at Sheraton San Jose Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of USD 60 (subject to availability). Late check-in is available during limited hours, for a fee of USD 75.

What time is check-out at Sheraton San Jose Hotel?

Check-out is at 11:00 AM. Late check-out is available for USD 75 (subject to availability).

Where is Sheraton San Jose Hotel located?

Situated near the airport, this hotel is 1.8 mi (2.8 km) from Great Mall of the Bay Area and within 6 mi (10 km) of Levi's Stadium and San Jose State University. California's Great America and The Tech Interactive are also within 6 mi (10 km). I-880 Station is 23 minutes by foot.

Sheraton San Jose Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 517 out of 1001 reviews" "
Rating 8 - Good. 234 out of 1001 reviews" "
Rating 6 - Okay. 108 out of 1001 reviews" "
Rating 4 - Poor. 69 out of 1001 reviews" "
Rating 2 - Terrible. 73 out of 1001 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
A bit outdated but clean, confortable and accommodating.
Stayed 1 night in Jul 2024

10/10 Excellent

Sophorn

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again.
Stayed 1 night in Jul 2024

6/10 Okay

Laura

I was cold, the blankets were old and thin. The sink faucets were not working properly. It was very frustrating!
Stayed 9 nights in Jun 2024

4/10 Poor

Tran

Traveled with partner
Disliked: Amenities, property conditions & facilities
Can’t use tv, everything looks old and dirty
Stayed 1 night in Jul 2024

8/10 Good

Victor

Liked: Cleanliness, staff & service
The property was nice and well kept, but the location was terrible. Nothing to do.
Stayed 2 nights in Jul 2024

10/10 Excellent

Isabella

Stayed 1 night in Jun 2024

2/10 Terrible

RUTH

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Will never stay here again. Dirty carpets, toilet has mildew, carpet is super dirty.
Stayed 3 nights in Jun 2024

10/10 Excellent

Marouan, Santa Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

2/10 Terrible

Diana

Traveled with family
This hotel was horrible the ladies up front were nice but the amenities are outdated from the pictures online. Also there is no MICROWAVE it fridge in room or in the whole place it’s crazy. The rooms are old and have roaches by far the worst experience. Also if u need extra towels u have to go down stairs and get them. AlO the tvs are outdated I’m not looking for anything super fancy but I just spent $500 plus for the weekend and it’s not even decent so people becarful you’ll be disappointed.
Stayed 2 nights in Jun 2024

10/10 Excellent

Bonnie

Stayed 1 night in May 2024

2/10 Terrible

Marlo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelly carpet.
Stayed 1 night in Jun 2024

10/10 Excellent

Bonnie

Traveled with partner
Liked: Staff & service, property conditions & facilities
4 pillows
Stayed 1 night in Jun 2024

10/10 Excellent

luan

Stayed 3 nights in Jun 2024

10/10 Excellent

Ervin

Liked: Amenities
Great staff clean room and quiet area
Stayed 1 night in Jun 2024

4/10 Poor

Serena

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Ervin

Liked: Amenities
Quite and clean
Stayed 1 night in Jun 2024

4/10 Poor

Mito

Stayed 1 night in May 2024

10/10 Excellent

Jianwei

Stayed 1 night in May 2024

8/10 Good

Maribel

Liked: Staff & service
Stayed 1 night in May 2024

6/10 Okay

Julio Leonardo

Traveled with family
Liked: Cleanliness, staff & service
Reserved a 2 queen room, arrived and was sent to 1 King. Lobby desk could only put us in 1 King and sofa bed. Ok but not ideal for all guests. Seats in suite room dirty, free coffee/coffee cups fell apart when in use. Could use some updating/upkeep. Overall ok. Not a 3 star stay for sure.
Stayed 1 night in May 2024

6/10 Okay

M a r i c e l a

Stayed 1 night in May 2024

8/10 Good

Charles

Stayed 1 night in May 2024

10/10 Excellent

Charles

Business traveler
Tv was small and remote didn’t work
Stayed 1 night in May 2024

6/10 Okay

Diana

Stayed 1 night in May 2024

10/10 Excellent

Eric B

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful!
Stayed 2 nights in May 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.5