Rutland Arms

Property class: 3

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You can look forward to free full breakfast, a terrace, and laundry facilities at Rutland Arms. The on-site British cuisine restaurant, Carriages, offers breakfast, lunch, and dinner. Free in-room WiFi and a bar are available to all guests.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Bar

Room options

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Showing 7 of 7 rooms

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Double

  • City view
  • Sleeps 2
  • 1 Double Bed

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Twin

  • Sleeps 2
  • 2 Twin Beds

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Double for Sole

  • Sleeps 1
  • 1 Double Bed

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Superior Double Room

  • Sleeps 2
  • 1 Double Bed

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Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

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Four Poster Double Room

  • Sleeps 2
  • 1 Double Bed

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
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About the neighborhood

Located in Newmarket, Rutland Arms is in the city center. The area's natural beauty can be seen at Wicken Fen National Nature Reserve and Lackford Lakes, while National Horseracing Museum and Mildenhall and District Museum are cultural highlights. Looking to enjoy an event or a game while in town? See what's going on at Abbey Stadium, or consider a night out at Burwell House. Visit our Newmarket travel guide
Map
33 High Street, Newmarket, England, CB8 8NB

What's nearby

  • A green agricultural machine in a field with a clear blue sky.
    Newmarket Racecourse
    3 min drive - 1.7 miles
  • A large military aircraft with four propellers flying against a clear blue sky.
    Imperial War Museum Duxford
    26 min drive - 24.8 miles
  • A tall Gothic-style church with a clock tower and spires.
    Ely Cathedral
    32 min drive - 21.8 miles
  • A historic building with a large arched window and spires, situated on a grassy hill overlooking a body of water.
    University of Cambridge
    33 min drive - 25.4 miles
  • National Horseracing Museum
    3 min walk - 0.2 miles

Getting around

  • Newmarket Station
    11 min walk
  • Stansted Airport (STN)
    35 min drive

Restaurants

  • PizzaExpress
    3 min walk
  • Starbucks
    2 min walk
  • Turkoman Bar and Grill
    5 min walk
  • Rumbles Fish Bar
    1 min walk
  • Costa Coffee
    3 min walk

About this property

Rutland Arms

  • Hotel in the city center
  • At Rutland Arms, you can look forward to free full breakfast, a terrace, and laundry facilities. The on-site British cuisine restaurant, Carriages, offers breakfast, lunch, and dinner. Free in-room WiFi and a bar are available to all guests.
  • You'll also find perks like:
    • Free self parking
    • Meeting rooms, luggage storage, and a TV in the lobby
    • A banquet hall and a 24-hour front desk
  • Room features
  • All guestrooms are individually furnished, and have comforts such as 24-hour room service, as well as amenities like free WiFi.
  • Extra amenities include:
    • Heating and portable fans
    • Bathrooms with shower/tub combinations and free toiletries
    • 32-inch flat-screen TVs with digital channels
    • Electric kettles, daily housekeeping, and phones

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  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Parking available
7.2 out of 10, Good, 1,000 reviews
$40 nightly
The price is $48
Nov 6 - Nov 7
Total with taxes and fees
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Frequently asked questions

Is Rutland Arms pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Rutland Arms?

Check-in start time: 2 PM; Check-in end time: 11 PM.

What time is check-out at Rutland Arms?

Check-out is at 11 AM.

Where is Rutland Arms located?

Located in the heart of Newmarket, this hotel is 0.2 mi (0.3 km) from National Horseracing Museum and within 3 mi (5 km) of Newmarket Racecourse and National Stud. Red Lodge Karting and Burwell House are also within 6 mi (10 km). Newmarket Station is 11 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Rutland Arms Reviews

7.6

Good

7.8

Cleanliness

8.4

Location

8.4

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 116 out of 555 reviews
Rating 8 - Good. 236 out of 555 reviews
Rating 6 - Okay. 145 out of 555 reviews
Rating 4 - Poor. 39 out of 555 reviews
Rating 2 - Terrible. 19 out of 555 reviews

Reviews

Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always great stay, good location, great food, friendly staff, had a good night sleep, lovely rooms and comfortable beds.
Stayed 4 nights in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Very old looking hotel which is due a refurb in 2020. Staff were good. would dI book again...yes I would.
Stayed 2 nights in Dec 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
moquette sui gradini della scala principale molto rovinata. Per andare in camera dovevo salire al primo piano, un lungo corridoio, poi fare ancora una piccola rampa di scale , poi un corridoio al freddo, poi scendere una rampa di scale ed un altro corridoio (l'albergo ha camere accorpate in uno stabile attiguo). Sala breakfast molto fredda.
Stayed 3 nights in Dec 2019
Verified review

6/10 Okay

Liked: Cleanliness
Comfortable Bed. Room very small. Public areas shabby, carpets threadbare. Breakfast service poor but quality of food OK. Overall overpriced for the quality on offer.
Stayed 2 nights in Nov 2019
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is set in a good location ,good parking facilities and very welcoming staff ,foid was good and rooms were clean and tidy as was hotel . There was nothing to dislike we will be staying there again.
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The friendly staff made us feel most welcome. Bar food was excellent.
Stayed 1 night in Nov 2019
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort

Overpriced and very tired!

This hotel has definitely seen better days. The carpets both in public and bedrooms are worn, and gives a poor impression of the place. The plumbing in the bathroom was terrible and the shower and bathroom suite would have been modern in the 1970s. It certainly is not value for money and I was pleased to leave after spending 2 nights there on business. Breakfast was good, but you felt you were imposing on the staff by interrupting their private chats to ask to order some coffee.
Stayed 2 nights in Sep 2019
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Grotty

Food was Terrible room smelt of smoke And was disgusting, the bed was like an Ironing board.
Stayed 1 night in Nov 2019
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was filthy. The beds were badly made, with a grease stain on a decorative cushion. The windows and frames were really dirty as was the desk and the coffee and tea tray. Worst of all was the bathroom. The underside rim of the toilet was dirty, the shower/tap combination corroded and the shower curtain grubby. The heated towel rail didn't work BUT worst of all there was BLOOD on the sink tap and the wall. Despite reporting this at once, nothing was done and the room remained the same. I cleaned up the blood. The hotel is very tatty with too few staff. Breakfast service on the first day was awful and there was no white bread available. The one good thing was dinner in the restaurant which was very nice. I was given a £50 refund, which on reflection I wish I had not accepted but was in a rush to leave. This hotel cost £120 per night, which under the circumstances is outrageous.
Stayed 2 nights in Oct 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Terrible shower

Hotel is in need of a revamp!! Bathrooms especially!! You literally have to run around in the shower to get wet. I live my life in hotels and I ask for a comfy bed and a decent shower!! Sadly this failed massively in the shower department. Breakfast was nice and staff friendly but it’s let down by its amenities!!
Stayed 3 nights in Oct 2019
Verified review

6/10 Okay

Liked: Staff & service
Put in older rooms, showers are the worst I've had , you have to run round to get wet
Stayed 2 nights in Oct 2019
Verified review

8/10 Good

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Staff were lovely. The hotel is very tired and needs so much work. The actual building is beautiful. In saying that the beds were very comfy however the light bulb had gone in the bathroom so very dark. Great location
Stayed 2 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely old hotel and keeps all its heritage , large room we stayed in with 4 poster bed was more like a suite , Lovely stay and very welcoming staff , even made it for breakfast on our check in day , Only on downside some of the fixtures are a bit worn but i suppose that comes with it being an old building , perfect for a place to stay after a day at the races
Stayed 1 night in Oct 2019
Verified review

4/10 Poor

Liked: Cleanliness
THINK IS MUST HAVE HAD A COUPLE OF BABY ELEPHANTS ABOVE ME
Stayed 4 nights in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were helpful and friendly with nothing being too much trouble
Stayed 2 nights in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very comfortable and welcoming. Staff very nice. The menu could be a bit more varied.
Stayed 3 nights in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel with exceptional staff. Perhaps a little tired but very clean and had everything required for a short stay. Breakfast offered nice selection and good food. Breakfast staff were really stand out - prompt, considerate, friendly and helpful even when very busy.
Stayed 2 nights in Sep 2019
Verified review

8/10 Good

Liked: Staff & service

Olde Style!

An old Coach Inn right in the centre of town! Plenty of character and very friendly and efficient staff throughout. A good place to stay!
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
wir waren zu einer grossen Hochzeit eingeladen
Stayed 2 nights in Aug 2019
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

Lovely hotel but need to improve cleanliness

Lovely quirky hotel with friendly and helpful staff but the rooms had not been cleaned properly and the carpets needed hoovering!
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They went above and beyond to ensure our stay was memorable.
Stayed 1 night in Aug 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rude Awakening

Staff was very nice during check-in and out. The only problem for the stay was that we were rudly awaken by a false fire alarm for 20 minutes. My family and the rest of the guest were just standing there in shock and could not get answers from the night porter. No, fire department showed up and the night porter couldn't find the keys to silence the alarm. He had to call someone to find the hidden keys. After the keys were found and alarm was shut off, he told us to go back to our room with a vague explanation of if we would be safe for the night. I am sure it was extremely difficult to get back to sleep for my family and the rest of the quest this night. My family and I stayed up the rest of the night.
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. I really enjoyed talking to the night porter.
Stayed 3 nights in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay, room and hotel clean, breakfast good value
Stayed 2 nights in Aug 2019