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"Lovely friendly staff excellent location hotel has lots of character"

"Little issue with the room when we arrived. Resolved straightaway. Only when you have problems do you find out how good the staff are. Bravo. Our 3rd visit and it will not be our last."

"Perfect stay staff very nice helpful rooms very clean comfortable beds will visit again "

"very convenient and staff very helpfull"

"It was a fantastic stay all round,and massive bonus they have a car 🚗 park "

"Very impressive hotel within Deganwy marina, very friendly staff at check in, our room was excellent, spacious and had everything we needed, amazing view from the balcony of the estuary, Conwy Castle and the various sea birds. Food in the bar was good quality in relaxed surroundings and the staff were very attentive and made for an enjoyable evening. We enjoyed the pool and spa, not the biggest spa but had enough to do, we did a spa package which included lunch which was very nice, on our way to the room we found a relaxation room for spa guests which we didn’t know about. Enjoyed our breakfast in the morning, plenty of cereals, fruits, pastries, juices etc and an amazing cooked breakfast, staff again were excellent as were the staff when we checked out. Overall a very enjoyable time, the staff made for excellent stay would definitely recommend."

"Yes"

"Nice"

" My last son and I stayed here every Christmas, since then I still come back with family every year. Very friendly and helpful staff. Lovely rooms and beautiful hotel."