The Shops At Northfield Tours

The room was very good but the check-in was horrendous. There’s two different buildings and the instructions and building signage is vague at best. The instructions for the codes for the doors were not good at all. But the worst part was the there was no parking next to the bldg. there is underground parking but I had no code for it. When I called the number for assistance I was told that I had not completed the form for parking (was never told about any form). He sends me the form and it states that’s it’s $100/ night for parking. I call back to ask about it and the response is “ yea it’s really high”. So we have to unload our bags on the curb, I go park a block away in a dirt parking lot and then walk back to try to get into the bldg. it took us 1.5 hours to get into our room with no less than 5 calls to “the front desk”wherever that was.