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Hotel Crown Hills Okaya

2.5 star property
Hotel with free parking, near Lake Suwa

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Photo gallery for Hotel Crown Hills Okaya

Exterior
In-room business center
Food and drink
View from property
Lobby
Reviews
8.2

Very good

Popular amenities

  • LaundryLaundryLaundry
  • Breakfast availableBreakfast availableBreakfast available
  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant

Explore the area

Map
1-7-13 Chuocho, Okaya, Nagano, 394-0027
  • Popular LocationLake Suwa16 min walk
  • Popular LocationKamaguchi Water Gate17 min walk
  • Popular LocationSuwa Taisha6 min drive
  • AirportMatsumoto (MMJ-Shinshu - Matsumoto)28 min drive

Most relevant reviews

ExperimentalCarousel

8/10 Good

KAZUE
Jul 27, 2021
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Room options

View all photos for Standard Single Room, Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room, Smoking

8.3/10 Very Good

Highlights

Air conditioning
Heating
Refrigerator
TV
Pillow menu
Bidet
Private bathroom
Hair dryer
  • 172 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room, Non Smoking

8.2/10 Very Good

Highlights

Air conditioning
Heating
Refrigerator
TV
Pillow menu
Bidet
Private bathroom
Hair dryer
  • 172 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room, Non Smoking

9.2/10 Wonderful

Highlights

Air conditioning
Heating
Refrigerator
TV
Pillow menu
Bidet
Private bathroom
Hair dryer
  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Double Room, Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room, Smoking

10/10 Exceptional

Highlights

Air conditioning
Heating
Refrigerator
TV
Pillow menu
Bidet
Private bathroom
Hair dryer
  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Twin Room

Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Twin Room

Highlights

Air conditioning
Heating
Refrigerator
TV
Pillow menu
Bidet
Private bathroom
Hair dryer
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

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About the neighborhood

Okaya

Located in Okaya, Hotel Crown Hills Okaya is in the city center. The area's natural beauty can be seen at Lake Suwa and Kirigamine Highland. Tirol no Mori and Shiojiri Nature Museum are also worth visiting.
Visit our Okaya travel guideOpens in a new window

What's nearby

  • Lake Suwa - 16 min walk
  • Kamaguchi Water Gate - 17 min walk
  • Suwa Taisha - 6 min drive
  • Suwashi Kohan Park - 9 min drive
  • Takabotchi Highlands - 25 min drive

Getting around

  • Okaya Station - 7 min walk

Restaurants

  • 中村屋 - 7 min walk
  • テンホウ 岡谷丸山橋店 - 8 min walk
  • 村さ来岡谷店 - 3 min walk
  • さんれーく 岡谷店 - 6 min walk
  • グラッチェガーデンズ 岡谷中央店 - 4 min walk

About this property

Hotel Crown Hills Okaya

Hotel in the city center
Hotel Crown Hills Okaya provides amenities like laundry facilities and a restaurant. Guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking
  • Buffet breakfast (surcharge), a vending machine, and luggage storage
  • A front-desk safe, a TV in the lobby, and 1 meeting room
Room features
All 100 rooms feature comforts such as pillow menus and air conditioning, as well as perks like free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with toilets with electronic bidets and shower/tub combinations
  • Refrigerators, electric kettles, and heating

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 8:00 AM for a fee: JPY 600 per person
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • No housekeeping service

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 1:30 AM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 600 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Alcohol is not permitted at this property

Property is also known as

Crown Hills Okaya
Hotel Crown Hills
Hotel Crown Hills Okaya Hotel
Hotel Crown Hills Okaya Okaya
Hotel Crown Hills Okaya Hotel Okaya

Frequently asked questions

Is Hotel Crown Hills Okaya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Crown Hills Okaya?

Self parking is free at this property.

What time is check-in at Hotel Crown Hills Okaya?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Crown Hills Okaya?

Check-out is at 11 AM.

Where is Hotel Crown Hills Okaya located?

Located in the heart of Okaya, this hotel is within 1 mi (2 km) of Irufu Doga Museum and Lake Suwa. Hayashi Family Residence and Okaya Silk Factory Museum are also within 1 mi (2 km). Okaya Station is 7 minutes by foot.

Reviews

8.2

Very Good

Rating 10 - Excellent. 13 out of 45 reviews" "
Rating 8 - Good. 22 out of 45 reviews" "
Rating 6 - Okay. 9 out of 45 reviews" "
Rating 4 - Poor. 1 out of 45 reviews" "
Rating 2 - Terrible. 0 out of 45 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Colleen

Liked: Cleanliness, staff & service
Disliked: Room comfort
Pros and cons but would stay again!
The hotel is dated and has a pretty uncomfortable bed and bedding.... But the location is great and the service was wonderful! I would stay again for the good price!
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is good place in okaya. near staion. and easy to go around.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2018

8/10 Good

KAZUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

6/10 Okay

KENJI

Business traveler
Stayed 1 night in Feb 2021

10/10 Excellent

keisuke

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

4/10 Poor

Ome, Chiba

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
部屋、浴室、エアコンの臭いが気になった。 スタッフの方々は皆さん、とても親切でした！
Stayed 1 night in Sep 2020

8/10 Good

KENJI

Business traveler
Liked: Room comfort
Stayed 1 night in Jul 2020

6/10 Okay

RYU, Japan

Business traveler, Traveled with family
Liked: Staff & service, amenities
複数部屋利用。内、一部屋が加齢臭の様な臭いが満ちていてとても臭かった。室内着やリネン類もきれいに洗濯されてはいるものの同じ臭いがして難儀した。またその部屋のドライヤーの柄が壊れており、湯沸かしポットは酷い汚れで使えなかった。他の部屋は快適だったようだ。スタッフの方の感じが良いだけに残念だった。
Stayed 1 night in Dec 2019

6/10 Okay

Miki

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

yokomorotome, 東京都

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全体に綺麗で、気持ち良く過ごせました。又、入浴剤があったのも嬉しい事でした。
Stayed 1 night in Nov 2019

8/10 Good

美ら海のエイ, 東京

Traveled with family
Liked: Cleanliness
朝食のコスパが良かった。
Stayed 1 night in Sep 2019

10/10 Excellent

Sekh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
まず良かった点。 部屋の鍵はカードキーだったが、よくある部屋内でカードキーを差し込まなければ電気がこないというタイプでは無く、純粋に鍵を開けるだけのものだったので、要冷蔵のお土産など安心して冷蔵庫をフル活用できた。 朝食は品数そこそこだったが、味噌汁とご飯が旨かった。これだけでも満足なレベル。 僅か600円なのでお勧め。 悪い点は、少し分かりにくい立地だという事。 似たような細い路地が複雑に入り組んでる中にあり、少し迷った。 周辺を地図で見て頭に入れておいた方がいいと思う。 あと、鳩が多い。 朝チェックアウトして駐車場へ向かうと愛車が鳩の糞まみれになってた(笑) バイクを停める場所に木があり、その木から沢山の鳩の鳴き声がしてたのでバイクの方は要注意！
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
立地もよく部屋も綺麗
Stayed 1 night in Aug 2019

8/10 Good

Shuichi

Liked: Room comfort
問題なしです。
Stayed 1 night in Aug 2019

6/10 Okay

Hiroyuki

Liked: Cleanliness
可もなく不可もなくのホテル
岡谷駅から行くのには、少し道が入り組んでいる。商店街の近くだが、ショッピングセンターも含めて午後七時にはほぼ閉まるので、夜の買い物はコンビニだけになる。
Stayed 1 night in Jul 2019

8/10 Good

kazuma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
連休中だが、リーズナブルで快適な宿泊
松本の親戚訪問が目的だが、連休中で松本、塩尻のホテルが取れず、ここに宿泊。岡谷インターが近く、松本まで高速ならすぐ。建物は古いが、客室はリフォームされ快適だが、ロビーが少し臭う。ロビーに漫画の本が置いてあり、時間つぶしができる。周辺においしい飲食店が多かったのは予想外。連休中だが、リーズナブルな価格。朝食は和食中心のビュッフェで、この価格なら満足。
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
お値段以上！
朝食バイキングも美味しく頂き、部屋も清潔で快適でした。
Stayed 1 night in Apr 2019

10/10 Excellent

NOBUKA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋も広く快適でした。 空調が個別ではないらしく、少々暑かったですが、満足しました。
Stayed 1 night in Apr 2019

8/10 Good

yukako

Liked: Staff & service, property conditions & facilities, room comfort
蛇口の汚れが…
従業員の方の対応はとても気持ちよかったです。連泊の方はシーツの交換、浴室の清掃がない場合はミネラルウォーターを1ついただけるということでした。蛇口に泡が付いてしまったので、流すとびっくりするぐらいの垢？汚れの塊が溢れてきて流石に気持ち悪かったです。自分たちでそこまで汚すこともなかったので、清掃不要にしましたが、客が変わる際の清掃はしっかりとした方がいいと感じました。
Stayed 2 nights in Mar 2019