5/5 Excellent
Wendi W Y
Feb 20, 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A memorable trip.
Stayed 1 night in Feb 2020
Hoshino Resorts KAI Hakone
Photo gallery for Hoshino Resorts KAI Hakone
Overview of Hoshino Resorts KAI Hakone
Hoshino Resorts KAI Hakone
4.5/5 Wonderful
Guests rated this property 4.8/5 for cleanliness.
Popular amenities
- Free WiFi
- Breakfast included
- Parking included
- Air conditioning
- Restaurant
- Housekeeping
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitizer provided
- Personal protective equipment
230 Yumoto Chaya, Ashigarashimo-gun, Hakone, Kanagawa, 250-0312
Explore the area
- Sounji Temple2 min drive
- Hiryu Falls11 min drive
- Hakone Open Air Museum14 min drive
Choose dates to view prices
About this area
Hakone
Located in Hakone, Hoshino Resorts KAI Hakone is in the mountains and on the waterfront. Notable landmarks in the area include Odawara Castle and Hakone Shrine, and travelers wishing to experience a bit of culture can try Hakone Open Air Museum. Hakone Kowakien Yunessun and Mishima Sky Walk are also worth visiting.
What's nearby
- Sounji Temple - 2 min drive
- Hiryu Falls - 11 min drive
- Hakone Open Air Museum - 14 min drive
- Hakone Kowakien Yunessun - 14 min drive
- Hakone Gora Park - 15 min drive
Getting around
- Hakone Yumoto Station - 4 min drive
- Kowakidani Station - 13 min drive
Restaurants
- Tenseien — 19 min walk
- Sagamiya — 4 min drive
- Sagamiya — 4 min drive
- Tomoei — 6 min drive
- Amazake Chaya Tea House — 6 min drive
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Social distancing
Contactless check-in
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking on site
- Limited onsite parking
Food and drink
- Free local cuisine breakfast available daily 7:30 AM–9:00 AM
- 1 restaurant
Things to do
- Hot springs
Conveniences
- Elevator
- Gift shop/newsstand
- Library
Guest services
- 24-hour front desk
- Daily housekeeping
- Luggage storage
- Multilingual staff
Languages spoken
- English
- Japanese
Outdoors
- Garden
Spa
- Indoor mineral hot springs (onsen)
- Massage - deep-tissue
- Outdoor mineral hot springs (onsen)
- Separate men/women areas in public bath
- Yukata (Japanese robe)
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
Bathroom
- Bidet
- Deep soaking bathtub
- Free toiletries
- Hair dryer
- Separate bathtub and shower
- Towels
Entertainment
- Flat-screen TV
Food and drink
- Electric kettle
- Free bottled water
- Minibar
- Refrigerator
More
- Desk
- Laptop-friendly workspace
- Phone
- Safe
- Slippers
Similar properties
See similar properties
Hakone
Parking included
Guest rating 4+
4 star
Air conditioned
Policies
Check-in
Check-in from 3 PM - 6 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children 11 and younger are not allowed at this property; All guests older than 11 are welcome
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.
We should mention
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 11 years old and younger are not permitted at this property
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
Hoshino Resorts KAI Hakone Inn
Hoshino s KAI Hakone Inn
Hoshino Resorts KAI Hakone Ryokan
Hoshino Resorts KAI Hakone Hakone
Hoshino Resorts KAI Hakone Ryokan Hakone
Frequently asked questions
Overall score and ratings
4.5
Wonderful
4.8/5
Cleanliness
4.6/5
Staff & service
4.3/5
Amenities
4.6/5
Property conditions & facilities
3/5 Okay
Verified traveler
Dec 4, 2019
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Nov 2019
5/5 Excellent
Verified traveler
Traveled with family
Dec 4, 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019
5/5 Excellent
Verified traveler
Traveled with partner
Jul 8, 2019
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019
5/5 Excellent
Verified traveler
Traveled with partner
May 21, 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019