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Quality Inn Old Saybrook - Westbrook

2.5 star property
Hotel with free breakfast, in the vicinity of Essex Steam Train

Choose dates to view prices

Photo gallery for Quality Inn Old Saybrook - Westbrook

Indoor pool, open 9:00 AM to 9:00 PM, sun loungers
Terrace/patio
Free daily buffet breakfast
Standard Room, Multiple Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Pool
  • Gym
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(26 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 200 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(55 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 King Beds
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About the neighborhood

Located in Old Saybrook, Quality Inn Old Saybrook - Westbrook is in the city center and near a metro station. The area's natural beauty can be seen at Harvey's Beach and Gillette Castle State Park, while Essex Steam Train and Ivoryton Playhouse are cultural highlights. Essex Island Marina and Essex Library are two other places to visit that come recommended. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.
Visit our Old Saybrook travel guideOpens in a new window
Map
100 Essex Rd, Old Saybrook, CT, 06475

What's nearby

  • Essex Saybrook Antique Village Shopping Center - 2 min drive - 1.8 miles
  • Katharine Hepburn Cultural Arts Center - 4 min drive - 2.7 miles
  • Essex Steam Train - 5 min drive - 5.1 miles
  • Harvey's Beach - 7 min drive - 4.6 miles
  • Essex Island Marina - 7 min drive - 5.3 miles

Getting around

  • Old Saybrook Station - 5 min drive
  • Bradley Intl. Airport (BDL) - 61 min drive

Restaurants

  • ‪Burger King - ‬5 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪Dunkin' - ‬5 min drive
  • ‪Mystic Market Kitchen and Eatery - ‬4 min drive
  • ‪Pasta Vita - ‬5 min drive

About this property

Quality Inn Old Saybrook - Westbrook

Hotel near Essex Steam Train
Located close to Essex Island Marina and Essex Library, Quality Inn Old Saybrook - Westbrook provides a free breakfast buffet, a grocery/convenience store, and a terrace. The on-site American cuisine restaurant, The Comfort Cafe, offers lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and a bar.
You'll also find perks like:
  • An indoor pool with sun loungers
  • Free self parking
  • RV/bus/truck parking, ATM/banking services, and multilingual staff
  • Luggage storage, coffee/tea in the lobby, and a computer station
  • Guest reviews give top marks for the helpful staff
Room features
All 120 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and free weekday newspapers. Guest reviews say good things about the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with bathtubs and free toiletries
  • 27-inch flat-screen TVs with satellite channels
  • Mini fridges, microwaves, and free infant beds

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Comfort Cafe

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Old Saybrook
Comfort Inn Old Saybrook
Quality Inn Old Saybrook
Quality Old Saybrook
Quality Old Saybrook Westbrook
Quality Inn Old Saybrook - Westbrook Hotel
Quality Inn Old Saybrook - Westbrook Old Saybrook
Quality Inn Old Saybrook - Westbrook Hotel Old Saybrook

Frequently asked questions

Does Quality Inn Old Saybrook - Westbrook have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–9:00 PM.

How much does it cost to stay at Quality Inn Old Saybrook - Westbrook?

As of Aug 21, 2025, prices found for a 1-night stay for 2 adults at Quality Inn Old Saybrook - Westbrook on Sep 15, 2025 start from $100.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Inn Old Saybrook - Westbrook pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Quality Inn Old Saybrook - Westbrook?

Self parking is free at this property.

What time is check-in at Quality Inn Old Saybrook - Westbrook?

Check-in start time: 3 PM; Check-in end time: 2:00 AM.

What time is check-out at Quality Inn Old Saybrook - Westbrook?

Check-out is at 11 AM.

Where is Quality Inn Old Saybrook - Westbrook located?

Located in the heart of Old Saybrook, this hotel is within 6 mi (10 km) of Essex Steam Train, Essex Island Marina, and Essex Library. Harvey's Beach and Ivoryton Playhouse are also within 6 mi (10 km).

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Quality Inn Old Saybrook - Westbrook Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 336 out of 1001 reviews
Rating 8 - Good. 331 out of 1001 reviews
Rating 6 - Okay. 185 out of 1001 reviews
Rating 4 - Poor. 87 out of 1001 reviews
Rating 2 - Terrible. 62 out of 1001 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities
Perfect spot for my visit
Stayed 1 night in Aug 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great, older hotel but in good shape.
Stayed 1 night in Aug 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to rest.
Stayed 1 night in Aug 2025

8/10 Good

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast. Quiet room
Stayed 1 night in Jul 2025

10/10 Excellent

Kerry S.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and pool, close to a wonderful restaurant
Stayed 1 night in Jun 2025

6/10 Okay

william

Old hotel and staff is very grumpy
Stayed 1 night in Aug 2025

6/10 Okay

Brooke

Liked: Amenities
Room itself could use some love . Pool was nice for the price . Very friendly staff .
Stayed 2 nights in Aug 2025

10/10 Excellent

Scott

Liked: Amenities
The staff was exceptionally helpful in orienting us to the hotel and helping us find a restaurant that met our needs.
Stayed 1 night in Jul 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, bed and pillows comfortable. A/C worked well. Plenty of on site parking
Stayed 1 night in Jul 2025

8/10 Good

Andrea

Liked: Cleanliness, property conditions & facilities
Very nice property. Rooms were large and clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ez access from I95. Ten minutes drive from Old Saybrook with excellent dining. Large room and very comfy bed. We enjoyed the pool and patio.
Stayed 1 night in Jun 2025

8/10 Good

Allison

Liked: Cleanliness, amenities
Property was clean and the staff was accommodating. Free hot breakfast is always a plus
Stayed 2 nights in Jun 2025

6/10 Okay

Patricia

Disliked: Property conditions & facilities
Nice employees and nice pool. Good location as it’s in between old saybrook and new London. Room was damp but otherwise fine
Stayed 2 nights in Jul 2025

8/10 Good

Janet

Just a little tired looking, but very nice staff. Everything went well. Thank you. Good value for everything.
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness
Infrastructure dated; staff personable and friendly; value priced accordingly.
Stayed 4 nights in Jun 2025

10/10 Excellent

PAUL

Liked: Amenities
Nice comfortable room at a fair price.
Stayed 1 night in May 2025

8/10 Good

Mary Helen

Liked: Cleanliness, staff & service
Very satisfied
Stayed 1 night in Jul 2025

8/10 Good

Linda

Staff and facilities were good. However, the security was very lax. Door number 6 was left open all the time. I complained twice at night and I was told it was being fixed. When I complained again this morning, I was told it wouldn’t be fixed for two weeks. I really didn’t feel safe.
Stayed 2 nights in Aug 2025

6/10 Okay

Betty

Liked: Staff & service
It was hard to find the facility (but got use to it) and lobby but once that was found, it is a nice place and had nice people.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a nice quiet area of Old Saybrook close to restaurants, shopping stores and Amtrak.
Stayed 2 nights in Mar 2025

8/10 Good

sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is older and needs a bit of updating, but it was clean and comfortable. The room was very quiet even though it was close to the highway. Staff were very helpful and pleasant.
Stayed 1 night in Jun 2025

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They claimed to have upgraded our room, but never checked to see that we were a party of 3. Then they gave us a room that wasn’t clean. Bathroom was disgustingly dirty. Will never go back again.
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Mar 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I loved the Quality Inn. The only problem was we could not get the shower to work.
Stayed 1 night in Jun 2025

8/10 Good

Carol

Liked: Cleanliness, staff & service, room comfort
The pool was amazing!
Stayed 1 night in Apr 2025