“The cutest hotel in the perfect location on Maui! Close to lots of local cafes and restaurants, and the beach was maybe a 10 minute drive away. The room itself was super cute and tasteful, and the bed was incredibly comfortable. We’ll be staying here again the next time we’re in Maui!”
“**ONE OF THE WORST HOTEL MANAGEMENT EXPERIENCES WE'VE HAD**
We gave Royal Lahaina every opportunity to address our experience privately and even escalated it to their management company, with no response.
We stayed for a week in June 2026 with two rooms. Three days before check-in, the hotel couldn't locate our confirmed reservation. After more than TWO HOURS on the phone, manager Gretchen told me they couldn't accommodate our requests, suggested we "book a better hotel like the Montage or the……
“The ladies at front desk were polite.
The room seemed rundown and air condition kept going out in the middle of the night making the room very hot and humid.”