Kapalua Vacations

I was expecting the Ritz Carlton to be more updated and modernized. The aesthetics of the building needs a major uplift. For the amount I paid, I’m not sure where the money is going. The dining options within the hotel is very expensive. The drinks aren’t strong or that tasty. Your best bet is to walk to the general store and restaurants for better food and there reasonably priced.

We loved the property. We thoroughly enjoyed our rooms, one of which was a “regular” and one which was a “Jr. Studio Deluxe”. Our “regular” room had a two-burner cook top, blender, toaster, dishwasher, coffee maker, standard-size refrigerator and a two-person table and chairs. We had two balconies with chairs, but no table. Our studio had a king bed and a pull-out couch with coffee table and a dining table for four. It had a full range with oven, dishwasher, refrigerator, blender, toaster and coffee maker. There was a table for four on the balcony also. The pool was pleasant and heated. Our only desire was for a pool-side server. The beach is gorgeous. We rented snorkel gear from the rental shack. The front desk and housekeeping were responsive and fast delivering towels and other necessities. Wi-Fi was spotty at best, but was undergoing an upgrade while we were there. The restaurant was okay, nothing special and difficult to get simple things like chips and salsa before noon. We never dined for dinner, opting to be out in town instead. Parking was easy and plentiful, the grounds were nice but in need of sprucing up in areas. We used the activities center to book an excursion and it was great. The laundry facility was large and had plenty of machines to use that were efficient. We used the free Kaanapali Trolley multiple times. We will definitely return-so much better than a hotel! We loved our stay at the Maui Kaanapali Villas!

I would not stay again. The bar downstairs used to serve you at your table with a menu. Now you go to the bar and order your drinks which come in a plastic glass with plastic straws (next to the ocean) as well as any food you would like to bring in has to be purchased at the take out place they have across the lobby. Just kind of tacky for the price you are paying. Staff was great an Maui is always great so there could be worse things. Also the beach access was around the side delivery entrance as they are rebuilding the beach out front so there is orange fencing across the regular beach access. Can't be helped but take note if your booking in the near future.

Loved the room. The pool was great, the hot tub was small but felt great. The people were nice and friendly. Kitchen was great and an awsome king-size bed. Thank you Maui Banyon for your hospitality.

Nice stay for the family. Would definitely come back.