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“I got to the hotel gave them my name and I was told that they didn’t have any booking for me I waited at the desk for over an hour I got upset and left. I returned back after getting the confirmation confirming my reservations and the manager then stated that they had a late check out and she would have to clean the room to get me checked in. I was then told that they could only accommodate me with one night stay when I booked for two nights. The next morning as I was checking out the manager……