Pembroke Chalets

"The building was undergoing some renovations, but they were able to accommodate us with room service and a to-go breakfast even though the restaurant was closed due to renovations underway. Rooms and hallway were quiet, neat and clean, and the beds were comfortable!"

"The room was clean, and the AC kept the room very comfortable. The staff was extremely friendly and helpful. The free breakfast was wonderful, offering many options. We enjoyed the little bar downstairs, where you could order a burger, a sandwich, fries, and a glass of wine or a cocktail. We were there for Accepted Student Day at Virginia Tech. It was easy to walk to the campus from the hotel. The hotel was also surrounded by many quick-service restaurants. Highly recommend."

"Clean, staff was very friendly. "

"Here’s a cleaner version that keeps your points but reads a little smoother: My room was not very clean upon arrival. There was urine left in the toilet and the seat was dirty. The bathroom also had hair on the walls, and there were no washcloths or hand soap provided. The WiFi was extremely poor, and the TV guide required entering channel numbers, but the remote didn’t have any numbers on it, so we weren’t able to watch the NCAA tournament. The continental breakfast offered a variety of options, but most items were pre-packaged or frozen. They gym was not well equipped either. "

"Parking was easy"

"Snake detector light in the room blinked ALL night. Made it difficult to sleep. Otherwise, great place. Would come back. "

"Nothing close by .. property needs a refresh .. beds were comfortable and bathroom clean .. all in all about what you would expect for this price point "

"The staff was helpful and courteous, but we encountered some issues. We had a slow drain upon check in. A staff came in to pour some treatment down the drain, but it didn’t help too much. We asked for another bottle. Didn’t help either. We just decided to deal with it. The breakfast the first morning was not great - the sausage patties were so dry that they warped and couldn’t be poked through by a fork. The second morning was fine probably because there were a lot more guests. We had some very rude and inconsiderate neighbors the second night and we heard their loud talking and laughing which started around 9pm. I wanted to sleep early but thought to give them some time. We finally tapped on the wall gently after 10. It quieted down, only to have picked back up. We called the front desk and they said they’d call the room. No change. We waited for a while and tapped again. No change. By then the whole family was in bed and no one could sleep as it was so loud. We called again at 11:40. Next we could hear they got a call, but after a short pause, the noise level came back. We knew they didn’t care and wasn’t going to change. It was extremely frustrating, esp. we knew we had to be up early. The noise finally stopped minutes before midnight. We were all tired and groggy in the morning. The noise level/thin walls was an absolute dealbreaker for us. We will not be coming back."

"Everything about this farmhouse was wonderful! Sara the host was wonderful and very accommodating! The time there was peaceful and relaxing! The house was clean, beautifully decorated and comfortable! We had everything we needed! Thank you Sara for sharing your home with us!"