Title: Aloft Ponce Hotel & Casino Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=2879&destination=Ponce%2C+Puerto+Rico&selected=57917934&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Aloft Ponce Hotel & Casino Travelers find the perfect balance of excitement and relaxation at this Ponce hotel, where casino gaming meets poolside lounging at two refreshing outdoor pools ## Photo gallery for Aloft Ponce Hotel & Casino ![Suite, 1 Bedroom, Terrace (Savvy) | In-room safe, individually decorated, individually furnished - Aloft Ponce Hotel & Casino (Ponce)](https://images.trvl-media.com/lodging/58000000/57920000/57918000/57917934/8c7e7d6c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Aloft Ponce Hotel & Casino (Ponce)](https://images.trvl-media.com/lodging/58000000/57920000/57918000/57917934/af329539.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 outdoor pools - Aloft Ponce Hotel & Casino (Ponce)](https://images.trvl-media.com/lodging/58000000/57920000/57918000/57917934/e65241e7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Aloft Ponce Hotel & Casino (Ponce)](https://images.trvl-media.com/lodging/58000000/57920000/57918000/57917934/f00d44fb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - Aloft Ponce Hotel & Casino (Ponce)](https://images.trvl-media.com/lodging/58000000/57920000/57918000/57917934/64170b3c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in downtown Ponce, Aloft Ponce Hotel & Casino offers an energetic atmosphere. Guests can try their luck at the casino or relax by two outdoor pools. Four restaurants cater to diverse tastes, and free public WiFi keeps everyone connected throughout their stay. ## Reviews 8.8 Excellent ## Popular amenities - Pool - Parking included - Free WiFi - Air conditioning ## Room options ### Check availability for these dates Tonight [Mar 18 - Mar 19](https://www.expedia.com/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=57917934&PinnedHotelID=57917934&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=57917934&PinnedHotelID=57917934&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 19 - Mar 20](https://www.expedia.com/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=57917934&PinnedHotelID=57917934&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=57917934&PinnedHotelID=57917934&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 20 - Mar 22](https://www.expedia.com/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=57917934&PinnedHotelID=57917934&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=57917934&PinnedHotelID=57917934&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 27 - Mar 29](https://www.expedia.com/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=57917934&PinnedHotelID=57917934&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=57917934&PinnedHotelID=57917934&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 9 of 9 rooms ### View all photos for Room, 1 King Bed ![In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/58000000/57920000/57918000/57917934/92739cf8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed 8.8 Excellent 9 reviews - 500 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed ![Room, 1 King Bed | In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/58000000/57920000/57918000/57917934/49b91e73.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed 9.2 Wonderful 9 reviews - 400 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed ![In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/58000000/57920000/57918000/57917934/92739cf8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed 9.2 Wonderful 15 reviews - 380 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Room, 2 Queen Beds ![In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/58000000/57920000/57918000/57917934/eecb9990.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds 8.4 Very good 18 reviews - 400 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Panoramic Suite, 1 King Bed, Balcony (Urban) ![Panoramic Suite, 1 King Bed, Balcony (Urban) | In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/58000000/57920000/57918000/57917934/669e462c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Suite, 1 King Bed, Balcony (Urban) 10.0 Exceptional 2 reviews - 550 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed ![In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/58000000/57920000/57918000/57917934/92739cf8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed 8.2 Very good 20 reviews - 300 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for aloft, Room, 2 Queen Beds ![aloft, Room, 2 Queen Beds | In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/58000000/57920000/57918000/57917934/54f0711d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### aloft, Room, 2 Queen Beds 8.6 Excellent 76 reviews - 320 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Suite, 1 Bedroom, Terrace (Savvy) ![Suite, 1 Bedroom, Terrace (Savvy) | In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/58000000/57920000/57918000/57917934/96365848.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Terrace (Savvy) - 850 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for aloft, Room, 1 Queen Bed ![aloft, Room, 1 Queen Bed | In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/58000000/57920000/57918000/57917934/4c8d033d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### aloft, Room, 1 Queen Bed 9.4 Exceptional 70 reviews - 300 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/egds/marks/onekey__standard__always_light.svg) Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPonce-Hotels-Aloft-Ponce.h57917934.Hotel-Information)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPonce-Hotels-Aloft-Ponce.h57917934.Hotel-Information) ## About the neighborhood Ponce is home to Aloft Ponce Hotel & Casino. Museum of the Ponce Massacre and Parque de Bombas are local landmarks, and some of the area's attractions include Museo de la Musica Puertorriquena and Museum of Puerto Rico Music. Looking to enjoy an event or a game while in town? See what's happening at Vicens Coliseum or Montaner Stadium. [Visit our Ponce travel guide](https://www.expedia.com/Ponce.dx2879) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C17.99707%2C-66.60397&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=XzebsXa53r4KYLSAqSeSEBfGxY4=) Street No 2 KM 228.9, Ponce ### What's nearby - ![Museo de Arte de Ponce](https://images.trvl-media.com/place/6081933/dc582026-bea1-4fe4-8523-91290f84b561.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Museo de Arte de Ponce 2 min drive \- 1.2 miles - ![La Perla theater, Ponce (Puerto Rico)](https://images.trvl-media.com/place/6081939/975135cb-c229-44c9-af97-04e6b9ef0c17.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Teatro la Perla 2 min drive \- 1.9 miles - ![Parque de Bombas featuring street scenes](https://images.trvl-media.com/place/6081925/8376ab9b-c23c-449c-a01b-7897d11ab068.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Parque de Bombas 2 min drive \- 1.6 miles - ![Plaza of Delights](https://images.trvl-media.com/place/6081935/5fed4952-c324-4c61-a54a-77e89650c7e4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza of Delights 2 min drive \- 1.6 miles - ![Cathedral of Our Lady of Guadalupe which includes heritage elements, interior views and a church or cathedral](https://images.trvl-media.com/place/553248622639821765/356303d7-3851-4bb4-af53-b9327d9e6293.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cathedral of Our Lady of Guadalupe 2 min drive \- 1.6 miles ### Getting around - Ponce (PSE-Mercedita) 14 min drive ### Restaurants - El Mesón Sandwiches 18 min walk - LongHorn Steakhouse 18 min walk - Starbucks 2 min drive - Church's Chicken 18 min walk - Hard Rock Cafe Ponce 1 min walk ## About this property ### Aloft Ponce Hotel & Casino Property highlights At Aloft Ponce Hotel & Casino, you can look forward to a casino, a 24-hour gym, and 4 restaurants. Guests can connect to free WiFi in public areas. You'll also enjoy the following perks during your stay: - 2 outdoor pools - Free self parking - Buffet breakfast (surcharge), ATM/banking services, and multilingual staff - A gift shop, a banquet hall, and smoke-free premises - Guest reviews speak highly of the helpful staff Room features All 151 individually furnished rooms include perks such as air conditioning and bathrobes, as well as amenities like safes and free bottled water. More amenities include: - Rollaway/extra beds (surcharge) and free cribs/infant beds - Bathrooms with showers and free toiletries - 55-inch flat-screen TVs with cable channels - Mini fridges, coffee/tea makers, and limited housekeeping ## Similar properties ![Free daily continental breakfast](https://images.trvl-media.com/lodging/1000000/970000/969600/969532/31d48242.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Spark by Hilton Ponce Ponce - Pool - Breakfast included - Kids pool - Parking included 8.6 Excellent 1,619 reviews $110 nightly $120 total Mar 31 - Apr 1 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=969532&PinnedHotelID=969532&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/3000000/2840000/2836400/2836309/fabf48f6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ponce Plaza Hotel & Casino Ponce Centro - Pool - Pet friendly - Free WiFi - Restaurant 9.2 Wonderful 1,000 reviews $175 nightly $192 total Mar 24 - 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Pool - Spa - Kids pool - Waterslide 8.8 Excellent 1,010 reviews $199 nightly $221 total Mar 24 - Mar 25 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=6322&PinnedHotelID=6322&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/8000000/7110000/7100900/7100811/0189e158.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Meliá Century Hotel Ponce Ponce Centro - Pool - Pet friendly - Kids pool - Free WiFi 6.6 1,009 reviews $127 nightly $139 total Apr 18 - Apr 19 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-18&endDate=2026-04-19&selected=7100811&PinnedHotelID=7100811&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/33000000/32350000/32340800/32340783/1be5d4a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Fox Hotel Ponce Centro - Pet friendly - Restaurant - Air conditioning - Bar 7.4 Good 1,000 reviews $112 nightly $123 total Apr 1 - Apr 2 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=32340783&PinnedHotelID=32340783&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Double Room | Terrace/patio](https://images.trvl-media.com/lodging/28000000/27660000/27656400/27656340/30f1c5b7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Nuevo Mejico Ponce - Pet friendly - Parking included - Free WiFi - Air conditioning 8.0 Very Good 763 reviews $68 nightly $74 total Mar 20 - Mar 21 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-20&endDate=2026-03-21&selected=27656340&PinnedHotelID=27656340&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/910000/902000/901912/b302112a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Vacation Club at Hacienda del Mar, Dorado Sabana - Pool - Hot tub - Kids pool - Free WiFi 9.4 Exceptional 3,333 reviews $265 nightly $289 total Apr 15 - Apr 16 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-15&endDate=2026-04-16&selected=901912&PinnedHotelID=901912&HadPinnedHotel=true®ionId=-1&adults=2) ![Miscellaneous](https://images.trvl-media.com/lodging/8000000/7010000/7008800/7008739/bc81ee1a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Place Manati Manati - Pool - Breakfast included - Pet friendly - Parking included 9.2 Wonderful 1,006 reviews $197 nightly $219 total Mar 29 - Mar 30 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=7008739&PinnedHotelID=7008739&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=57917934&PinnedHotelID=57917934&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=57917934,969532,2836309,21613,3071741) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 16.95 per person - 4 restaurants ### Restaurants on site - Hard Rock Cafe - Nook Restaurant - RE:FUEL BY ALOFT - W XYZ Bar ### Things to do - 2 outdoor pools - 24-hour gym - Casino ### Family friendly - 2 outdoor pools - In-room crib - Mini-fridge - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Shared microwave ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (on request) - Multilingual staff ### Business services - 2 meeting rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Grab bar near toilet - Stair-free path to entrance - Transfer shower - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 6 floors - Banquet hall - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Free crib - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Private bathroom - Shower ### Entertainment - 55-inch flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Free bottled water - Mini-fridge ### More - Air conditioning - Energy-saving switches in guestrooms - Individual decor - Individual furnishings - Iron/ironing board - Phone - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures The property will be renovating from December 22 2025 to April 30 2026 (completion date subject to change). The following areas are affected: - Exterior - Parking area Alternate facilities will be available offsite during the renovation. Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance. ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 50 per accommodation, per night Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 15.0 per day Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately USD 16.95 per person - Pet fee: USD 50 per accommodation, per night - Service animals are exempt from fees - Rollaway bed fee: USD 15.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) ### We should mention Pool access available from 8:00 AM to 10:00 PM ### Property is also known as Aloft Ponce Aloft Ponce Hotel Casino Aloft Ponce & Casino Ponce Aloft Ponce a Marriott Hotel Aloft Ponce Hotel & Casino Hotel Aloft Ponce Hotel & Casino Ponce Aloft Ponce Hotel & Casino Hotel Ponce ## Frequently asked questions ### Does Aloft Ponce Hotel & Casino have a pool? ### How much does it cost to stay at Aloft Ponce Hotel & Casino? ### Is Aloft Ponce Hotel & Casino pet-friendly? ### How much is parking? ### What time is check-in at Aloft Ponce Hotel & Casino? ### What time is check-out at Aloft Ponce Hotel & Casino? ### Where is Aloft Ponce Hotel & Casino located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Aloft Ponce Hotel & Casino Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 8.8 Cleanliness ### 9.0 Amenities ### 9.0 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 708 8 - Good 228 6 - Okay 125 4 - Poor 48 2 - Terrible 44 ## Reviews Verified ### 10/10 Excellent #### Imalay Mar 13, 2026 Liked: Cleanliness Super pet friendly and cozy ##### Imalay Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Michelle Feb 28, 2026 Liked: Cleanliness, amenities, property conditions & facilities Beautiful ,clean great AC ##### Michelle Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Joseph Feb 27, 2026 Liked: Cleanliness, amenities, property conditions & facilities Good size room, kept the temperature nice and cool. Comfortable bed and casino was a nice added bonus. ##### Joseph Stayed 2 nights in Feb 2026 Verified ### 8/10 Good #### Carlos Jan 28, 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff was welcoming!! ##### Carlos Stayed 3 nights in Jan 2026 Verified ### 10/10 Excellent #### Vanessa Dec 8, 2025 Liked: Cleanliness, property conditions & facilities Clean room, great staff, & great amenities available ##### Vanessa Stayed 4 nights in Dec 2025 Verified ### 10/10 Excellent #### Yvette Jan 4, 2026 Liked: Cleanliness, amenities, property conditions & facilities Very nice hotel and had on site restaurants we didn’t even have to leave our hotel. Hard rock restaurant had really good food and amazing huge ice cream dessert options. ##### Yvette Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Suzette Jan 3, 2026 Liked: Cleanliness, amenities, property conditions & facilities Excellent service! I enjoyed the activity of new years eve. Also, the breakfast was good ##### Suzette Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Luis Dec 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities Rooms spacious and clean. ##### Luis Stayed 3 nights in Nov 2025 Verified ### 8/10 Good #### Melisa Feb 5, 2026 Staff corteous ##### Melisa Stayed 1 night in Jan 2026 Verified ### 6/10 Okay #### David Mar 9, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Internet was not great. The ac in the room was an issue. Everything else was fine. ##### David Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Abner Nov 29, 2025 Liked: Cleanliness, amenities Good experience with the room ##### Abner Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Ingrid Sep 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Family friendly facilities Adult entertainment all in one place ##### Ingrid Stayed 2 nights in Sep 2025 Verified ### 10/10 Excellent #### Leslie Nov 17, 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything is good and the staff was very corteous ##### Leslie Stayed 1 night in Nov 2025 Verified ### 8/10 Good #### Keysha Jan 13, 2026 Overall, we had a great experience. The room and the hotel (generally speaking) were clean and very modern. The opportunity here was the floor number 6, lobby and pool area. My only feedback for improvement is: need better control on drunk people at the lobby bar, ##### Keysha Stayed 2 nights in Jan 2026 Verified ### 10/10 Excellent #### Denisse Jun 23, 2025 Liked: Cleanliness, amenities, property conditions & facilities very peaceful excelente room service definitely will be back. ##### Denisse Stayed 11 nights in Jun 2025 Verified ### 10/10 Excellent #### Glenda Jul 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was so incredibly clean and smelled beautiful. The air conditioning was wonderful too. The service was excellent. ##### Glenda Stayed 3 nights in Jul 2025 Verified ### 10/10 Excellent #### Quetcy Oct 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The rooms are wonderful. The whole hotel is awesome the staff are really great and friendly. The only thing is that they need to give people access to the AC cause the rooms were brick. But that’s my mom’s feedback. I have no complaints I will definitely be back and I will definitely recommend ![Queen size beds](https://a.travel-assets.com/ugc/hotel-reviews/67aca1a4-5ace-45e6-ab50-b5773c1ca26b-1761105142141.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![My room](https://a.travel-assets.com/ugc/hotel-reviews/b1e07a35-3c19-4870-aecc-0a8ae26e8415-1761105142772.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![The outside of the hotel](https://a.travel-assets.com/ugc/hotel-reviews/bc709a14-d7ad-4186-aa22-00a2c3beb2ee-1761105141882.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Awesome ribs](https://a.travel-assets.com/ugc/hotel-reviews/1ef8b837-f1c0-402e-8daa-d44715181ad0-1761105143323.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Quetcy Stayed 1 night in Oct 2025 Verified ### 6/10 Okay #### Glenn Jul 20, 2025 Liked: Cleanliness, room comfort #### Acceptable not exceptional Hotel has good location. Nevertheless the amenities and all round condition of Casino , restaurants and rooms does not justify price per night. ##### Glenn Stayed 1 night in Jul 2025 Verified ### 8/10 Good #### serafin Dec 5, 2025 Liked: Cleanliness, staff & service, amenities Room was clean.but the air conditioner could not be adjusted or turned off.it was set too cold.at 64 degrees ##### serafin Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Edith C Jun 15, 2025 Liked: Amenities I love the family swimming pool. Not to excited about the restaurant to busy and not enough employees to pay attention to the visitors need. ##### Edith C Stayed 1 night in Jun 2025 Verified ### 6/10 Okay #### Nancy Aug 31, 2025 Liked: Cleanliness It is a nice hotel. The food at the restaurants were good. It was just really really cold inside the hotels and especially the rooms. We couldn't control the thermostat. We were there for 5 days and they only came to clean the room 2 times and thats because I called. Not enough towels. Casino was great, entertainment was great there.roof top was nice too. ##### Nancy Stayed 3 nights in Aug 2025 Verified ### 8/10 Good #### Liz Jun 5, 2025 Liked: Cleanliness, amenities All very good. But cleaning room not good. Talk in the front desk for the cleaning 5pm. ![](https://a.travel-assets.com/ugc/hotel-reviews/d7f4d5c8-4fc3-4121-924a-2b3d16314ed9-1749129848329.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/18c2aaf1-9346-473b-9ee2-542e88dfde67-1749129848170.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Liz Stayed 2 nights in May 2025 Verified ### 8/10 Good #### Orlando Jul 15, 2025 Liked: Cleanliness, amenities The hotel is at a convenient location close to the highway. I have stayed here before and notice the property is lacking proper maintenance. Some outlets in my room were loose. They would nearly come out if you tried to plug something in. I had a situation with the toilet not flushing. Our towels were literally shredding and looking yellowish. These are all regular maintenance and normal wear items. This is an otherwise nice hotel, (also expensive) if these things are left unnatended it will not be worth a next stay. ##### Orlando Stayed 2 nights in Jul 2025 Verified ### 10/10 Excellent #### Steve Feb 15, 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff was awesome Room was clean The restaurants were all excellent. We stayed 5 nights and ate most of our meals there. Having three options was great. Drinks were great! Only issue was parking,,, will be better when the parking deck is finished. Also the music was way too loud at the HRCafe. Couldn’t have a conversation. ##### Steve Stayed 5 nights in Feb 2026 Verified ### 10/10 Excellent #### Miguel Jan 11, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent stay! ##### Miguel Stayed 1 night in Dec 2025 ## Explore a world of travel with Expedia - [Lodging](?equalTargetTab=tab-0) - [Flights](?equalTargetTab=tab-1) - [Packages](?equalTargetTab=tab-2) - [Cars](?equalTargetTab=tab-3) - [Vacation Rentals](?equalTargetTab=tab-4) - [Mountain retreat, elegant, quiet and relaxing place.](https://www.expedia.com/Jayuya-Hotels-Mountain-Retreat.h33555130.Hotel-Information) - [Hacienda del Sur](https://www.expedia.com/Santa-Isabel-Hotels-Hacienda-Del-Sur.h113268492.Hotel-Information) - [Hotel Las Vegas](https://www.expedia.com/Santa-Isabel-Hotels-Motel-Las-Vegas.h28799456.Hotel-Information) - [Parador Villas Sotomayor](https://www.expedia.com/Adjuntas-Hotels-Parador-Villas-Sotomayor.h978619.Hotel-Information) - [Royal Delonix Hotel](https://www.expedia.com/Penuelas-Hotels-Royal-Delonix-Hotel.h73568283.Hotel-Information) - [Hotel El Eden](https://www.expedia.com/Juana-Diaz-Hotels-Motel-El-Eden.h28800460.Hotel-Information) - [Secluded Healing Mountain Retreat @ Finca Remedio Eco Farm](https://www.expedia.com/Utuado-Hotels-Secluded-Healing-Mountain-Retreat-Finca-Remedio-Eco-Farm.h96274351.Hotel-Information) - [Casa Grande Mountain Retreat - Adults Only](https://www.expedia.com/Utuado-Hotels-Casa-Grande-Mountain-Retreat.h67659544.Hotel-Information) - [Copamarina Beach Resort & Spa](https://www.expedia.com/Guanica-Hotels-Copamarina-Beach-Resort-Spa.h9505.Hotel-Information) - [Ponce Plaza Hotel & Casino](https://www.expedia.com/Ponce-Hotels-Ponce-Plaza-Hotel-Casino.h2836309.Hotel-Information) - [Holiday Inn Ponce & Tropical Casino by IHG](https://www.expedia.com/Ponce-Hotels-Holiday-Inn-Ponce-Tropical-Casino.h21613.Hotel-Information) - [The Fox Hotel](https://www.expedia.com/Ponce-Hotels-The-Fox-Hotel.h32340783.Hotel-Information) - [Meliá Century Hotel Ponce](https://www.expedia.com/Ponce-Hotels-Melia-Century-Hotel-Ponce.h7100811.Hotel-Information) - [Hilton Ponce Golf & Casino Resort](https://www.expedia.com/Ponce-Hotels-Hilton-Ponce-Golf-Casino-Resort.h6322.Hotel-Information) - [Hotel Nuevo Mejico](https://www.expedia.com/Ponce-Hotels-Motel-Nuevo-Mejico.h27656340.Hotel-Information) - [Boutique Hotel Belgica](https://www.expedia.com/Ponce-Hotels-Boutique-Hotel-Belgica.h40074836.Hotel-Information) - [Caribe Hotel Ponce](https://www.expedia.com/Ponce-Hotels-Caribe-Hotel-Ponce.h969532.Hotel-Information) - [Solace by the Sea](https://www.expedia.com/Ponce-Hotels-Solace-By-The-Sea.h1828449.Hotel-Information) - [The Place at the Sea](https://www.expedia.com/Ponce-Hotels-The-Place-At-The-Sea.h83133987.Hotel-Information) - [Costa Bahia Hotel & Convention Center](https://www.expedia.com/Guayanilla-Hotels-Costa-Bahia-Hotel-Convention-Center.h3071741.Hotel-Information) - [Flights to Puerto Rico](https://www.expedia.com/Destinations-In-Puerto-Rico.d148.Flight-Destinations) - [Puerto Rico Vacations](https://www.expedia.com/Puerto-Rico.d148.Destination-Travel-Guides) - [Car rentals near Puerto Rico](https://www.expedia.com/Destinations-In-Puerto-Rico.d148.Car-Rental-Destinations) - [Puerto Rico Vacation Rentals](https://www.expedia.com/Destinations-In-Puerto-Rico.d148.Vacation-Rental-Destinations)