2/5 - Disappointing
It is very far from city center. Even taxis dont want to take a ride.






I normally don’t write negative reviews, especially for a hotel I was genuinely excited to stay at. I had been looking forward to experiencing one of the Shangri-La hotels. Unfortunately, due to the recent war in the Middle East, I had to postpone my travel plans since my return flight to the U.S. ...
Reviewed on Mar 15, 2026

Room was clean bud very tidy. Breakfast is fresh and abandon. For shopping the malls are nearby at walking distance.
Reviewed on Mar 14, 2026

Great place , clean rooms , staff very nice also
Reviewed on Feb 22, 2026

Close to Petronas Twin Towers. Restaurants nearby.
Reviewed on Mar 12, 2026


Size of the room and cleanliness
Reviewed on Feb 16, 2026

Enjoy the view from the observation deck on the 86th floor, atop the world’s tallest twin skyscrapers.

You can browse for souvenirs when you visit Pavilion Kuala Lumpur, a favorite shopping spot in Kuala Lumpur. Check out the spas and top-notch restaurants in this vibrant area.

Relax by the lake as you gaze at the city skyline or wander the grounds to see statues, water features and landscaped gardens.

Browse for hours in one of the world’s largest shopping centers, which has a hotel, a movie theater and countless stores among its eclectic options.

During your trip to Kuala Lumpur, you can do some window-shopping at Mid Valley Megamall. Amble around this vibrant area's picturesque gardens and enjoy its lively bars.

During your trip to Petaling Jaya, you can find the perfect gifts to bring home at Sunway Pyramid Mall. Amble around this vibrant area's Chinatown and enjoy its top-notch restaurants.






It is very far from city center. Even taxis dont want to take a ride.
If you need to go downtown it is still a long ways away. But if you are staying close to the area this is a great place and has it all. Not sure what it would be like for a family as it doesn't seem to be ideal for families with young children.
