voco Queenstown by IHG

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Luxury
4.5 star property
9.2

Wonderful

Luxury hotel located in Queenstown City Centre

A firepit, dry cleaning/laundry services, and a bar are just a few of the amenities provided at voco Queenstown by IHG. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at Great Room Restaurant, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a 24-hour business center.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Standard Room

A hotel room with a large bed, a desk, a chair, a small table, a lamp, and a view of buildings and mountains.

Standard Room

9.4 out of 10
Exceptional
(13 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Mountain View

A modern hotel room with a flat-screen TV, a sofa, a dining area with a table and chairs, and a bookshelf with books.

Suite, 1 Bedroom, Mountain View

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Panoramic View)

A modern building with a view of a mountain range and a town below.

Standard Room, 1 King Bed (Panoramic View)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

A modern hotel room with a flat-screen TV, a sofa, a dining area with a table and chairs, and a bookshelf with books.

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Mountain View

A modern bathroom with a white sink, a round mirror, and a glass-enclosed shower.

Standard Room, 1 King Bed, Mountain View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, bedside lamps, a desk with a laptop, a chair, and a window with curtains.

Standard Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

A modern bathroom with a white sink, a round mirror, and a glass-enclosed shower.

Standard Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Mountain View

A modern bathroom with a white sink, a round mirror, and a glass-enclosed shower.

Standard Room, 1 Queen Bed, Mountain View

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a small kitchenette, and artwork on the wall.

Standard Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed (Panoramic View)

A modern bathroom with a white sink, a round mirror, and a glass-enclosed shower.

Standard Room, 1 Queen Bed (Panoramic View)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Three bottles of Antipodes Fig & Feijoa shampoo on a wall-mounted rack.

Standard Room, 1 Queen Bed, Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Mountain View

A hotel room with two beds, a desk, a chair, a TV, and a view of a cityscape.

Standard Room, 2 Queen Beds, Mountain View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room

  • Sleeps 4

Room

  • 75 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room

  • Sleeps 4
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About the neighborhood

Located in Queenstown City Centre, a neighborhood in Queenstown, voco Queenstown by IHG is in a shopping district and near the beach. Queenstown Mall and Cookie Time Cookie Bar are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Queenstown Beach and Lake Wakatipu. Queenstown Gardens and Queenstown Ice Arena are also worth visiting. Take in the nearby slopes with ski lifts, a ski shuttle, and a ski area, or check out other outdoor activities such as ice skating. Guests love the hotel's central location. Visit our Queenstown travel guide
Map
CNR STANLEY AND SYDNEY STREET, Queenstown, 9300

What's nearby

  • A stone bridge over a pond with lily pads, surrounded by trees and red flowers.
    Queenstown Gardens
    2 min walk - 0.1 miles
  • A clear lake with boats, a sandy beach, and dense trees.
    Queenstown Beach
    5 min walk - 0.3 miles
  • A lakeside town with houses, trees, and mountains in the background.
    Queenstown Mall
    7 min walk - 0.4 miles
  • A green parrot perched on a human hand.
    Kiwi Park
    13 min walk - 0.7 miles
  • A town nestled between mountains and a large lake with several islands.
    Skyline Queenstown
    15 min walk - 0.8 miles

Getting around

  • Queenstown Intl. Airport (ZQN)
    9 min drive

Restaurants

  • “Life’s a Grind” Coffee
    6 min walk
  • Cookie Time
    6 min walk
  • Holiday Inn Express & Suites Queenstown by IHG
    1 min walk
  • Rata
    5 min walk
  • Botswana Butchery
    6 min walk

About this property

voco Queenstown by IHG

  • Luxury hotel located in Queenstown City Centre
  • A firepit, dry cleaning/laundry services, and a bar are just a few of the amenities provided at voco Queenstown by IHG. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at Great Room Restaurant, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a 24-hour business center.
  • You'll also enjoy perks such as:
    • Breakfast (surcharge), self parking (surcharge), and luggage storage
    • A banquet hall, a front-desk safe, and a water dispenser
    • Outdoor furniture, an elevator, and multilingual staff
    • Guest reviews say great things about the breakfast, central location, and helpful staff
  • Room features
  • All 227 rooms feature comforts such as premium bedding and pillow menus, as well as perks like laptop-compatible safes and air conditioning. Guest reviews highly rate the clean, comfortable rooms at the property.
  • Other conveniences in all rooms include:
    • Free tea bags/instant coffee and electric kettles
    • Showers, free toiletries, and hair dryers
    • 49-inch Smart TVs with digital channels
    • Wardrobes/closets, mini fridges, and free infant beds

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Qualmark Sustainable Tourism Business Award. For more information on what this certification requires and verifies, please visit their website.

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  • Restaurant
  • Air conditioning
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8.8 out of 10, Excellent, 1,001 reviews
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The price is $186
Oct 12 - Oct 13
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • Ski shuttle nearby
  • Self parking on site (NZD 25 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily breakfast available 6:30 AM to 10:00 AM for a fee: NZD 45 for adults and NZD 35 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Room Restaurant

Things to do

  • 24-hour gym
  • Helicopter/airplane tours
  • Sauna
  • Ski storage
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 646 square feet of conference space

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 2020
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.9 percent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: approximately NZD 45.00 for adults and NZD 35.00 for children
  • Self parking fee: NZD 25.00 per day
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is voco Queenstown by IHG pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at voco Queenstown by IHG?

As of Sep 18, 2026, prices found for a 1-night stay for 2 adults at voco Queenstown by IHG on Oct 12, 2026 start from $170, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for NZD 25.00 per day.

What time is check-in at voco Queenstown by IHG?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at voco Queenstown by IHG?

Check-out is at 11:00 AM.

Where is voco Queenstown by IHG located?

Located in Queenstown City Centre, this luxury hotel is within a 5-minute walk of St Josephs Parish, Queenstown Gardens, and Queenstown Beach. Queenstown Ice Arena and Church of St Peters are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

voco Queenstown by IHG Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 689 out of 1001 reviews
Rating 8 - Good. 221 out of 1001 reviews
Rating 6 - Okay. 56 out of 1001 reviews
Rating 4 - Poor. 19 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and friendly staff.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and location was perfect!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the town cetre, delicious breakfast buffet, good hotel amenities
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Breakfast was amazing!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic stay at the hotel. All staff members are great. The bus to and from the airport is just nearby. Around 10-minute walking distance to the town centre and the Skyline Gondola. Will definitely stay again if we visit Queenstown in the future.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous buffet breakfast with lots of options.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff and overall a quiet stay. Just know it’s on a hill so it’s a bit of a walk from town though definitely doable. Bus stops right in front so perfect to travel to airport.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff are really friendly and helpful.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great breakfast. Friendly staff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT breakfast, nice clean and milers rooms, staff was super helpful and the location was superb!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and excellent location
Stayed 9 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard but tasty breakfast buffet. Great location but note that there’s a pretty steep hill to get back from the centre of town. Friendly staff and incredible view when you walk out the door.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, lovely people and GREAT breakfast buffet!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and central to Queenstown CBD, breakfast was great, friendly staff, clean room.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff here are always so pleasant, have stayed here 3x and have always had a good experience. Easy walking distance to shops/restaurants
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the panoramic room was amazing.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Very clean, great staff, great breakfast buffet, great location
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Hotel was very clean and the staff pleasant. However there was some construction work ongoing throughout and the room aircon wasn't working correctly. Gym and sauna was good and once complete will be a great hotel.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was fantastic as it is just a 10 to 15 min walk to the heart of Queenstown Center. Most of the activities drop off point will pass through this hotel, and you can request the activities operator driver drop you at the hotel when complete the activities....
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff friendly and helpful, good breakfast
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean room friendly staff breakfast great atmosphere good
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very good breakfast buffet, close to some attractions, nice and quiet place.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms. Friendly staff.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Convenient location. Generous breakfast buffet. Nicely remodeled.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Facilities are exceptional, As is the view. .
Stayed 2 nights in Feb 2026