预订罗克沃尔酒店宾馆住宿限时优惠

“Everyone was very friendly...”

“This was the worst hotel experience I’ve ever had. I booked a non-smoking room through Expedia, but it reeked of cigarette smoke and was extremely hot. I asked for another room, but the replacement had cigarette burns on the sheets, hair in the shower and on the bedding, ripped and broken furniture, and torn, filthy walls. When I tried to sleep, fleas were jumping on my face and phone. I turned on my flashlight and saw dog hair everywhere. Appalled, I packed up and returned to the front desk. I……

“Brand new, very quiet, staff was friendly and helpful.”

“Our room was properly clean and the bed was very comfortable.”

“Booked this as it was the only hotel within a 30 mile radius with a vacant room. I was placing in a smoking room first and had to ask to be moved to a non smoking room. I was reluctantly moved and treated poorly. The next room was extremely dirty.”

“Very friendly staff and accommodating”

“Staff was very friendly. Loved the breakfast options and coffee bar. Loved the hot tub. The whole place was clean and fresh. Great stay!”

“Clean and quiet”

“The room was very spacious and clean”

“Well the room I’m in.You can see outside between the door and the door frame. Many people live here full time and they think they own the place. They sit outside your door and smoke cigs/pot.The smell comes in through the air conditioner. They let their kids run around like wild animals. I have lots of pictures to show how bad this place is.They say they have fast internet. It works once in a while.Don’t get me wrong. Even the best hotels in town are just as bad if not worse . I should probably……

“Great”

“Well the swimming pool was green , absolutely usafe for swimming , beds had huge urine stains all over them , not comfortable at all, . Ask for an extra pillow to try to help make what was already very uncomfortable a tad better but was told they had no pillows to give . Bathtub drain didn't drain so had to stand in our own shower water . We continusly had to have new keys made to our room because they were deactivated every other time we'd try to use them . No coffee out in room no bucket……