“First room we received had a broken toilet. The room that was booked for 3 people had just 2 towels and one was already dirty. When asked for more towels, it took the receptionist 6 hours, a follow up call that was unanswered, and a second trip downstairs to be given the towels. One of those replacement towels also seemed dirty and already had someone’s hair in it. During our entire stay there was no turnover service for the rooms including picking up trash.”
“First room we received had a broken toilet. The room that was booked for 3 people had just 2 towels and one was already dirty. When asked for more towels, it took the receptionist 6 hours, a follow up call that was unanswered, and a second trip downstairs to be given the towels. One of those replacement towels also seemed dirty and already had someone’s hair in it. During our entire stay there was no turnover service for the rooms including picking up trash.”
Heidi