We had a crawling toddler in the group - so we were able to see first hand how dirty the floors were! Texted management who didn't take long to respond but asked for a photo, hard to show you the floors were basically black. A cleaning crew did come out, but with no notice and the floors were just vacuumed, not mopped. The front door lock (interior) was broken, ice maker was broken and master room door didn't close properly - this was communicated to the property manager and no acknowledgment was given.