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“My complaint was no place to hang cloths. There was a cabinet which included the iron, ironing board, hair dryer and space to hang cloths but no bar or hangers. I mentioned this to the staff, they said they have to have a bar cut. You could not get any channels on the TV but they corrected that.”

“Rooms are very clean and comfortable.”

“We had a fantastic experience staying here. The lady who checked us in at the front desk was very friendly and welcoming. Every staff member we interacted with was exceptional and we'd definitely stay here again. Oh, and the cookies they offered at check-in were so delicious! Thank you!”

“The WiFi was very slow. The TV had no national networks, ie ABC, NBC or CBS, so no local news, only CNN. The breakfast items were depleted quickly and people had to wait until the attendant went to prepare more. The trash can in the eating area was filled to the brim and not emptied. The toilet in our room clogged, so a plunger was brought to the door in a plastic bag and we were told to put the bag outside our door when done plunging!”

“My family loved staying in the family cabin. Surprisingly comfortable bed, useful amenities, just the whole package. We will be back when were in Pinetop again.”