“Best hotel in the white mountains! You can feel the personal touches that went into planning this place. The gym is perfect, they even have the music volume on the wall. Ice machines on every floor, very well thought out rooms, and the best continental breakfast I’ve ever had. The tiny chocolate milk cartons really took me back to childhood. Staff was super nice. Hot tub and pool area was great. The restaurant has amazing pizza. I really hope this hotel keeps doing exactly what they’re doing……
“Let me start with the positive…. The price and the pool, that’s it. Hotel is not clean. The floors are laminate and incredibly dirty, wear your shoes. In hope you don’t plan on using the grill…an extra $20 per use. They are very nitpicky with their towels. You have to give them dirty ones before you get clean ones. There’s a sink, fridge, and microwave, but no soap or sponge to wash dishes. The plate inside the microwave is too big so it doesn’t rotate. The pool is nice, but closes at 8…seemed……
“We love coming to Bison Ranch. We always take advantage of the movie room and free popcorn. The game room is such a fun place for the kids and we love exploring. The maintenance man is so nice and we always see him taking care of the property. The 2 bdrm is perfect for our family of 5. With 3 teenagers space is important. We usually bring our own food so having a full kitchen is great too. Our check in was amazing and the staff that helped us with the movie was also awesome and accommodating……
“The check-in experience was a bit troublesome. I arrived late at night, the front desk assigned me the wrong room, which required me to go back and forth to update my key card. After I was unable to open the door again, a staff member accompanied me upstairs and opened the room and then we found this one was already occupied. I hope this didn’t alarm the guest inside. The room I was finally assigned had stained sheet.
Other than these issues, everything else was fine. I hope the hotel can……