Is Best Western Plus Lozenetz Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Best Western Plus Lozenetz Hotel?

As of Oct 16, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Lozenetz Hotel on Oct 20, 2025 start from $94.24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Plus Lozenetz Hotel?

Self parking is available for BGN 20 per day.

What time is check-in at Best Western Plus Lozenetz Hotel?

Check-in start time: 2 PM; Check-in end time: 5:00 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Best Western Plus Lozenetz Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Best Western Plus Lozenetz Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of BGN 26 per person applies.

Where is Best Western Plus Lozenetz Hotel located?

Located in Lozenets, this spa hotel is within a 10-minute walk of Park Center and Borisova Gradina Park. National Palace of Culture and NDK are also within 1 mi (2 km).

Best Western Plus Lozenetz Hotel Reviews, Deals & Photos 2025

10/10 Excellent

Nikolay

Aug 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It is a nice hotel with great location and service.

Stayed 4 nights in Aug 2025

10/10 Excellent

Arvind

Sep 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great

Stayed 2 nights in Sep 2025

8/10 Good

elhanan

Jun 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with a homely atmosphere

Hotel close to metro station, hotel manager is very humane, cordial and helpful with every request

Stayed 5 nights in Jun 2025

10/10 Excellent

Michael

Mar 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly and helpfull staff, english speaking. Comfortable rooms, clean and bright

Stayed 3 nights in Mar 2025

8/10 Good

Julian

Feb 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel! Recommend

Stayed 1 night in Feb 2025

8/10 Good

Yuri

Apr 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My favorite place to stay in Sofia: reasonable rates, close to subway and a few minutes to the downtown. Facilities and rooms are not new and would require remodelling. Bedding definitely require immediate replacement: fitted sheets must be used instead of old fashion regular sheets.

Stayed 3 nights in Feb 2025

8/10 Good

Dora

Aug 9, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice location

Stayed 1 night in Aug 2022

8/10 Good

Lukasz

Apr 18, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel is a bit off the main streets however in fairly close walk to main pedestrian area. Comfortable bed and room was quite specious. Breakfast OK. Good value for money.

Stayed 1 night in Apr 2023

8/10 Good

Maia

Oct 13, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Just an overnight stay in Sofia. Room was clean and with enough space for 2 people. The necessary basics were all provided - towels, soap, kettle, etc. Breakfast was decent. Overall would recommend if you look for a place to sleep.

Stayed 1 night in Oct 2022

6/10 Okay

Fadya

Sep 15, 2022

Liked: Staff & service, amenities

Disliked: Cleanliness

The room wasn’t clean.There were dust and spider webs everywhere. The bed was comfy and the bed essentials were good. The hotel overall wasn’t well maintained but it was just ok for a overnight stay after a long flight.

Stayed 1 night in Sep 2022

8/10 Good

TATIANA

Oct 17, 2022

Liked: Cleanliness, room comfort

Disliked: Staff & service

Not a warm welcome

I arrived in the middle of the night as my flight was delayed. Instead of the man at reception being empathetic or at least welcoming, he was very stern and insisted on me checking out exactly on time in the morning. Hotel is on the older side but I don't mind.

Stayed 1 night in Oct 2022

4/10 Poor

KONSTANTINOS

Dec 13, 2022

Liked: Room comfort

Disliked: Cleanliness, staff & service

Best Western Lozenetz Hotel report

I stayed at the hotel for 4 nights and the room NEVER cleaned up despite our daily request to reception guys. Breakfast was not so good, especially the fried eggs. I believe that Best Western should take care of this matter and especially for the cleaning of the rooms, because I heard similar complaint from other visitors too.

Stayed 4 nights in Dec 2022

6/10 Okay

Szántó

Oct 7, 2022

Liked: Cleanliness

Disliked: Property conditions & facilities

Not up to Best Western standards

Here's a list of what I didn't like: 3 of the 4 lights did not work in the room. The staff needed 24 hours to find bulbs. One light stopped working again the following day. One towel had a huge hole in the middle plus some stains. I stayed 3 nights, with room service only once. Even then, my bed was not made. The shower tube was falling apart and the shower wall was leaking, resulting on water running everywhere in the bathroom.

Stayed 3 nights in Oct 2022

2/10 Terrible

Shai

Dec 10, 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not Recommended

2nd time in Sofia with my wife 2nd time in BW Lozenets.. The first time 2019 (pre Covid) was great which is why we came this time. Unlike the first time, room wasn’t clean. On the 2nd day when asking why the cleaning lady didn’t make our bed, changed towels and brought toilet paper, we were told that it’s being done every 2 days (why wasn’t I told this when making the reservation?!) and if we want them to change towels we need to ask in the morning to do so. In the 4 nights we’ve stayed there, not once we’ve had a cleaning lady and each night we’ve asked for towels and toilet paper though each morning we’ve asked them to clean the room. Only at night when we’ve return from the center we went to the reception and waited for them to get us towels and toilet paper. I don’t see myself as spoiled but this is too much. I payed +/- $250 to get service which I haven’t got and this is basic request. I won’t return here because having fresh towels and toilet paper is a necessary thing to have and I don’t need to go to reception and ask on a daily basis to have it. End of story, NOT RECOMMENDED!

Stayed 4 nights in Nov 2022

4/10 Poor

Ivaylo

Sep 14, 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Western? More like Worst Western...

The place is beaten down bad. The room we were in (sold as apartment :) was in very poor state of maintenance. Wall paper peeling or completely ripped, power sockets not working, carpet not clean, shower with missing and moldy grouting, curtains in disrepair and wrong size for the windows etc. etc. Windows were of poor quality- you could hear the traffic from the (busy) street outside day and night. Staff were all friendly, but they lack customer service skills and definitely lack efficiency. Shortly after we checked in, I asked for two extra pillow cases (there were two spare pillows and duvet literally thrown in the closet) and mentioned that the remote is missing from the room. We came back almost 8hrs later and there was still no remote in the room and no pillow cases either. Asked for iron- was told all irons are given and i should check in the morning if i want one. HKP would take over the entire (already narrow) corridor with bags of dirty laundry and carts. I haven't stayed in such a poorly run Best Western ever. We chose the place due to it's proximity to a place i needed to go for a meeting- next time we'll stay near the airport where there are better hotels.

Stayed 1 night in Sep 2022

8/10 Good

Damia

Oct 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Struttura nuova e sempre profumata, personale gentile e disponibile, camere nuove in stile moderno e sempre pulite. Il bagno piccolo ma efficiente e molto carino. La colazione unica pecca con poca scelta di cibo e bassa qualità. Per il resto lo consiglio vivamente!

Stayed 3 nights in Oct 2025

8/10 Good

Docho

Jul 8, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 4 nights in May 2025

8/10 Good

Miroslav

Jun 28, 2025

Stayed 1 night in Jun 2025

8/10 Good

Sarah Elizabeth

Jun 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was our first time in Sofia - the Best Western Plus was in a perfect location for the metro station (European Union Metro) which is two stops from the city centre. It was a short and easy drive from the airport and great for parking too (€10 per night). I emailed in advance of our stay to book a parking space as the underground garage isn’t that big. A small breakfast buffet was included, the hotel itself was new and modern, and the staff were so friendly and helpful. The only thing we felt let it down slightly was how thin the walls and floors are - we could hear people in the corridor and in the rooms next door as well as above us which wasn’t ideal when people came in late at night. If you’re looking for peace and quiet, definitely bring earplugs!

Stayed 4 nights in May 2025

8/10 Good

eric

Jun 4, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Très bien mais très chaud dans les chambres avec un ac defaillant

Stayed 1 night in Jun 2025

8/10 Good

Christos

May 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

10/10 Excellent

Heidi Helene

Apr 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pænt og rent

Pænt og rent hotel. Personalet var meget imødekommende og søde. Morgenmaden var lidt skuffende - vi kom altid en halv time før de lukkede morgenmaden og der var sjældent meget tilbage. Ellers synes jeg hotellet passede til prisen.

Stayed 3 nights in Apr 2025

10/10 Excellent

Nick

Mar 29, 2025

Stayed 1 night in Mar 2025

10/10 Excellent

Julian

Mar 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good deal

Stayed 1 night in Feb 2025

10/10 Excellent

Julian

Feb 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good hotel

Stayed 2 nights in Feb 2025

Best Western Plus Lozenetz Hotel

Choose dates to view prices

Photo gallery for Best Western Plus Lozenetz Hotel

Reviews

Popular amenities

Room options

Check availability for these dates

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking

Highlights

View all photos for Comfort Room, 2 Twin Beds, Non Smoking

Comfort Room, 2 Twin Beds, Non Smoking

Highlights

View all photos for Comfort Twin Room

Comfort Twin Room

View all photos for 1 Double Bed, Non-Smoking, Comfort Room, Hairdryer, Wi-Fi, Mini Bar

1 Double Bed, Non-Smoking, Comfort Room, Hairdryer, Wi-Fi, Mini Bar

Deluxe Room, 1 Double Bed, Non Smoking

Highlights

Family Suite, Multiple Beds, Non Smoking

Highlights

Superior Room, 2 Twin Beds, Non Smoking (with Sofabed)

Highlights

Junior Suite, Multiple Beds, Non Smoking

Highlights

Suite-1 Double 2 Single Beds, Non-Smoking, Family Room, Wi-Fi, Hairdryer, Mini Bar

View all photos for 2 Single Beds, Non-Smoking, Superior Room, Sofabed, Mini Bar, Wi-Fi, Hairdryer

2 Single Beds, Non-Smoking, Superior Room, Sofabed, Mini Bar, Wi-Fi, Hairdryer

View all photos for 1 Double Bed, Non-Smoking, Deluxe Room, Stair Access Only, Mini Bar, Wi-Fi, Hairdryer

1 Double Bed, Non-Smoking, Deluxe Room, Stair Access Only, Mini Bar, Wi-Fi, Hairdryer

1 Double 2 Single Beds, Non-Smoking, Junior Suite, Mini Bar, Wi-Fi, Hairdryer

About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Best Western Plus Lozenetz Hotel

Similar properties

Hotel Premier Sofia Airport

Hotel Premier Sofia Airport

Property amenities

Internet

Parking and transportation

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Have a question?

Reviews

Best Western Plus Lozenetz Hotel Reviews

Good

7.4

7.8