“The check in process was very frustrating. I booked through Expedia and wasn’t able to access my reservations through their online booking portal. A lodge TV at gas rooms dates in the 70s should probably have staff to check in if they can’t keep up with the technology”
“After check in, we went to our room (516). When we walked in, there were people already there and they had slept in our beds! We were initially quite upset and I immediately went to the front desk and complained. To the benefit of management and the staff, they apologized many times for the misstep. And immediately upgraded up to a two bedroom suite.”
“We booked this for a long weekend with another family. The place was clean and comfortable. The host was very flexible and allowed us to checkin early and leave a bit late. Beds were very comfortable and the zacuzzi was great! Home had all amenities to make it a comfortable stay. Will definitely recommend and stay again if possible.”