9.6/10 Exceptional! (1,236 reviews)
We stayed for three nights in a room with two double beds and had a very enjoyable stay. The room was spotless, well equipped, and thoughtfully maintained. The bedding was extremely comfortable, the amenities were clean and new, and the staff were friendly and helpful.
The location is excellent, right in Yaletown and close to the waterfront, parks, restaurants, shopping, and the metro station. We also enjoyed the hotel café, Faubourg, which served lovely coffee and delicious, well-prepared sandwiches.
The only thing we found unusual was the room design. The large window that provides the natural light is located in the toilet area of the bathroom, which is also the only window in the room. While the sunlight coming in is lovely, it means you cannot really enjoy it as part of the room experience — for example, sitting by the window with a coffee or enjoying the view — because the window is only in the bathroom. We also had to keep the curtains closed whenever using the toilet for privacy, which meant losing the natural light. Since the bathroom only has a walk-in shower and no bathtub, we found this design choice a little impractical.
Overall, we really liked this hotel for its comfort, cleanliness, location, and service. The bathroom layout was the only aspect that felt unusual and could be improved.
Reviewed on Jul 10, 2026
