“We did not enjoy our stay here. We could not get hold of reception to ask questions about our check-in and had to call over and over before we finally managed to get hold of them. We got married the night before and were staying here as a relaxing end to our wedding weekend. On checkin the lady said "I believe congratulations are in order! We have put a few small things in your room for you :)" and we said "aww that is so lovely of you!" And she smiled. We didn't expect anything at all, but this……
“Everything is great at this hotel, even the food at their restaurant was very good. Would love to use their pool next time. The only thing is, it still smells very new, it would be good if there’s a window for us to open to let it ventilate, because I was worried that the smell will affect my toddler ”