"Where do I even begin? The room looked like it hadn’t been properly cleaned in ages. Every lamp was stained, the air conditioning didn’t work, and the bathroom was so filthy and dusty it was genuinely off‑putting. Breakfast wasn’t any better — the tea and coffee were lukewarm at best, and even after repeatedly asking for hot tea, none ever arrived.
Communication with the reception and concierge staff was nearly impossible, as they didn’t speak English, which became a real issue on my final night. All the guest lifts were scheduled to be out of service from midnight to 4 a.m., right when I needed to check out. When I asked what my options were, the staff were completely unhelpful, leaving me no choice but to check out early and sit in the lobby for hours. To make matters worse, the lobby toilets were closed for “cleaning” for five hours overnight — an absurd policy for a hotel that expects guests to wait around with no facilities available.
Housekeeping wasn’t any better. It took half an hour just to get towels, and one of them arrived stained, which perfectly matched the overall lack of care throughout the hotel.
I would not recommend this hotel to anyone. Save your money and stay literally anywhere else."
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