Peruvian Highlands Romantic Vacations

The hotel offers a convenient location within walking distance of many attractions. The staff were consistently friendly and respectful, which made the stay very pleasant. The only area that could be improved was the breakfast — it felt too simple and lacked variety, leaving limited options to choose from.

I would recommend this place to anyone... the ambiance is gorgeous, the rooms are lovely, the staff is phenomenal and the location is perfect for being in the center of the historical district.

The staff was mostly amazing. They were very accommodating with my early checking and always offering assistance. There was a snafu with someone being checked into my room after I had already checked in — which was disturbing to say the least. However the staff was quick to offer apologies and make up for the oversight. There were a LOT of gnats and mosquitos in my room so that was pretty frustrating especially at night when trying to sleep. But my only real complaint was the spa service. I was very much looking forward to a relaxing and rejuvenating spa experience. I booked a 2 hour experience that included thermals, scrub and massage. However there was no assurance once I changed out of my clothes and much of my time was wasted trying to hunt down someone to provide instruction. I was supposed to get 1 hr in the thermals and pools but 20 min in 3 different people came to tell me it was time to go to my massage. I had to keep insisting that I hadn’t had my hour yet and that was more of my time wasted trying to get them to understand that my appointment started at 6:30 so I couldn’t be be booked for a 7p massage. The receptionist then told me that my appointment was for only 1 hr20min but said I got 1 hr in the thermals (which I still hadn’t had yet) and 30 min for my massage (which doesn’t even add to 1hr20). She did later concede my appointment was 2 hrs but that I had to get out of that area at 7:30 but when I got out at 7:30 I waited til 7:40 to be taken for my scrub.

Beautiful property with excellent service. Perfect for solo traveler or couples.

The hotel offers a convenient location within walking distance of many attractions. The staff were consistently friendly and respectful, which made the stay very pleasant. The only area that could be improved was the breakfast — it felt too simple and lacked variety, leaving limited options to choose from.

The staff was mostly amazing. They were very accommodating with my early checking and always offering assistance. There was a snafu with someone being checked into my room after I had already checked in — which was disturbing to say the least. However the staff was quick to offer apologies and make up for the oversight. There were a LOT of gnats and mosquitos in my room so that was pretty frustrating especially at night when trying to sleep. But my only real complaint was the spa service. I was very much looking forward to a relaxing and rejuvenating spa experience. I booked a 2 hour experience that included thermals, scrub and massage. However there was no assurance once I changed out of my clothes and much of my time was wasted trying to hunt down someone to provide instruction. I was supposed to get 1 hr in the thermals and pools but 20 min in 3 different people came to tell me it was time to go to my massage. I had to keep insisting that I hadn’t had my hour yet and that was more of my time wasted trying to get them to understand that my appointment started at 6:30 so I couldn’t be be booked for a 7p massage. The receptionist then told me that my appointment was for only 1 hr20min but said I got 1 hr in the thermals (which I still hadn’t had yet) and 30 min for my massage (which doesn’t even add to 1hr20). She did later concede my appointment was 2 hrs but that I had to get out of that area at 7:30 but when I got out at 7:30 I waited til 7:40 to be taken for my scrub.

The hotel offers a convenient location within walking distance of many attractions. The staff were consistently friendly and respectful, which made the stay very pleasant. The only area that could be improved was the breakfast — it felt too simple and lacked variety, leaving limited options to choose from.

Very comfortable bed. Room is spacious. Staff is super helpful. I had to leave early, they got me a taxi and prepared breakfast to go right on time when I had to go. Superb!

We loved the property, they had tea 24/7 in the lobby, the staff was incredibly attentive and helpful....breakfast was wonderful!!! We love the location too!!