Southern Islands Ski Vacations

My experience was OK . I don’t think I will stay there again. First, I don’t recommend using the kiosk check-in unless you have experience doing this. It didn’t give me a price of what it was charging me. Just wanted me to put my card in. And never gave me a receipt. In addition to that there is a hidden $52 resort fee. The reason I chose the Rio is because the pool area looked beautiful and I was excited to spend a lot of time there. Unfortunately, check-in is at four checkout is 11 and the pool is only opened from 10 to 5. That literally gives you next to no time at the pool. Ordering food was not a good experience from the food court. You have to order through a kiosk and there’s no way to give details at certain restaurants. For example, not wanting salsa on your burrito or something similar. Not only that, but I got through the whole entire ordering process just to find out what I wanted was no longer available so we had to start from scratch. I ended up just being super frustrated with it and leaving without food. The room was very nice very clean. I loved the suite with the couch and the views of the strip were amazing, but beware not to even lift a water bottle or a candy jar off of the tray. You will be charged $75 if anything is lifted off of that Tre for more than 30 seconds. There’s not even a big sign that says that there’s a tiny sign with very fine print you have to read.

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

Amazing

Great location, clean, staff was helpful

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

Amazing

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

My experience was OK . I don’t think I will stay there again. First, I don’t recommend using the kiosk check-in unless you have experience doing this. It didn’t give me a price of what it was charging me. Just wanted me to put my card in. And never gave me a receipt. In addition to that there is a hidden $52 resort fee. The reason I chose the Rio is because the pool area looked beautiful and I was excited to spend a lot of time there. Unfortunately, check-in is at four checkout is 11 and the pool is only opened from 10 to 5. That literally gives you next to no time at the pool. Ordering food was not a good experience from the food court. You have to order through a kiosk and there’s no way to give details at certain restaurants. For example, not wanting salsa on your burrito or something similar. Not only that, but I got through the whole entire ordering process just to find out what I wanted was no longer available so we had to start from scratch. I ended up just being super frustrated with it and leaving without food. The room was very nice very clean. I loved the suite with the couch and the views of the strip were amazing, but beware not to even lift a water bottle or a candy jar off of the tray. You will be charged $75 if anything is lifted off of that Tre for more than 30 seconds. There’s not even a big sign that says that there’s a tiny sign with very fine print you have to read.

We ended up staying here unexpectedly for several nights after the A/C went out at our house during the Las Vegas heat, and overall it turned into a really good stay. The staff was consistently friendly and helpful, which made the whole situation a lot easier to deal with. We stayed in a one-bedroom villa and were very happy with it. It was comfortable, had plenty of space, and felt more like a small apartment than a standard hotel room. The amenities were also very nice and gave us a chance to actually enjoy ourselves despite the reason we were there in the first place. What started out as an inconvenient situation ended up being a much more enjoyable stay than we expected. I would definitely consider staying here again, especially for a longer stay where having the extra space and amenities makes a difference.

Absolutely loved our room. The style and decor were very modern, especially loved the bed. The vanity was also really nice. We had a great view. The amenities were great and it was convenient that the theater was right downstairs. The line to check in was a little long, but other than that, everything was awesome.