Bulgaria Vacations from $1,153

The staff at the hotel were all very courteous and helpful. The bedroom was well-appointed and spotlessly clean. The location of the hotel is not great as there is absolutely nothing around it. It is well connected to Bologna via bus (about 25/30 mins from the centre) which as advertised does stop immediately outside the premises. We had hoped to have dinner on the Sunday evening as we had a very early flight on the Monday morning. Unfortunately the restaurant was closed on Sunday despite being advertised as open 7 days which was disappointing. There wasn’t much activity in the hotel and the bar area wasn’t staffed as such and was a bit soulless and uninspiring. The cost of the hotel was much the same as others which had more amenities around them.

This was my second stay at Hotel Phi. The location cannot be beat! I stayed in one of the apartments and it was an excellent experience - the kitchen was well-appointed for basic needs during my stay and the staff was immediately responsive to a small issue with the hot water one morning. I will definitely plan to stay here again during my next visit to Bologna.

Our stay was a little disappointing. The exterior of the property needs maintenance, with a deteriorated facade and overgrown areas. Upon arrival, there were strong unpleasant odors on the lower level, and seeing piles of bed linens in common areas was not a good first impression. The room itself was acceptable. The sheets were clean, and the air conditioning worked very well. The best part of our stay was definitely the breakfast area: it was pleasant and clean, the bathroom was very well maintained, and the staff were friendly and attentive. Overall, the property has potential, but it needs more attention and maintenance, especially in the exterior and common areas. With some improvements, the guest experience could be much better.