“Arrived at 2 pm, front desk asked us to come back at 3, eventually checked-in at 3 ish, front desk informed that the Spa closes at 4:30. Rushed to the Spa straight after check-in, and the woman at Spa told us the Spa closes at 3:45 instead because they need time to "clean-up". So we ended up spending 15 mins at the Spa.. Went to the Spa next morning, only to find out the Spa was closed the whole day due to "maintenance"!
Complained to the front desk when checked-out, and the lady said "well,……
“The location of the hotel was not in the town centre which was misleading. The staffs were helpful and the restaurant near the hotel provided good and .cheap food”
“ This is a wonderful B&B tucked away in the Northamptonshire village of Brigstock. We stayed in The Willow room for 2 nights. The room has a super comfy king size bed, with that home from home feeling. The roll top bath and walk in shower was a pleasant surprise! Sam was the most gracious host, her attention to detail, super breakfast choices, and cookie treats in our room.
We will most definitely be back to Swallows Rest on our next UK visit, and have no hesitation in recommending a stay here.”
“This small hotel was quite a find. My room was warm and comfortable, with good facilities. It has a small well-stocked bar. It is probably the cleanest hotel I have ever stayed in.”
“Good stay! Ben who hosts the property was in touch from the morning and was easily contactable.
Only negative would be that you can hear someone walking upstairs but this wasn’t a big problem to me. ”
“Don't let initial looks deceive you, this was a pleasant surprise and experience. Friendly staff, very comfortable bed, clean linen and towels, and a hearty, well needed buffet breakfast the next morning. ”
“Lovely pub and restaurant.
Room lovely and clean but didn't need a disabled bathroom and extra lighting that was bright in room at night.
Large family group staying next to us, who had early morning meeting in hallway and no soft closing doors so quite noisy.
Staff excellent.
”