Douglas Vacations from $397

When we arrived and went to the lobby we could see they were under construction. Check in was great. Front desk was very nice. When we got to our floor the halls were a total construction zone. When we walked in our room first thing I noticed was the mirrors were not clean and the floors look like they had been stripped. Definitely did not look like the photos on the website. The chairs in the room were very dirty looking. The toilet barely flushed. No way was I staying there. Front desk was extremely helpful in refunding us. Maybe once the renovation is complete it will be cleaner but for now, it’s a hard pass.

Very nice hotel with awesome rooms however, there is a shortage of housekeepers and rooms aren't ready at 3:00 PM check in the two times I've stayed there. I was issue a room digital key at 2:00 PM for requested 1st floor room that was not ready at the time. When I returned back to the hotel at 4:30 PM my room still wasn't ready. concierge was very polite and found me a room on the 2nd floor. Would I stay in The Oats again sure I would.

Amazing place, truly wish we could have stayed longer

The staff was amazing. The room was beautiful and clean and the view was outstanding. Every person we spoke to that worked there was helpful and kind. Food in the restaurant was amazing and the bar was too notch. Will be back for sure!!

I enjoyed my stay at Queens Court. The room was very clean and the property was well maintained. The staff was responsive to my needs. The hotel's location was ideal for exploring Pier Village and accessing the beach at low tide.