Viajes a Ellon Todo Incluido Vuelo + Hotel

This is NOT a good stay! And the service even worse. Clearly at one point this was a vibrant bustling hub, when we stayey it was an absolute Ghost town. I was emailed to check in online, a bumpy process to say the leaset. After wasting 20 minutes on it I was told just to check in at the hotel. I saw 2 staff members for the duration of the stay, one told me to pay fo parking, the other told me it was free. I didnt take the chance and paid the overpriced parking, despite the underground parking looking like a scene from COD. The corridore on the way to the room had torn wall canvasses. The room itself had dirty carpets, cracked tiles in the bathroom, sticky handprints on the remote and the tv, brackets hanging where soap dispensers used to live once upon a time, one bed with a broken leg and another with missing slats and 2 sweets belonging to the previous occupent on the floor. I didnt use the restaurant so cant comment. I did offer the hotel the opportunity to address my issues, they responded with This ticket has been closed. Take from that what you will but after 3 weeks and 2 reminders I havent heard a peep. Aberdeen has far better to offer than this place!

Habitaciones que no tienen nada que ver con las fotos anunciadas al reservar. Habitaciones destartaladas, sin un mínimo de limpieza, y cuando pedimos cambiar de habitación nos ofrecen una habitación que no estaba lista (y que no iban a limpiar para nosotros), que probablemente no habían limpiado en días, por no decir semanas, con toallas por el suelo, etc. Y eso fue lo único que nos ofrecieron. Claramente, nos fuimos del hotel. Hotel para nada recomendable. Servicio cero profesional.

Personal muy amable y alojamiento acogedor.

Comoda tranquila y hermosa, pero los empleados a pesar de ser super atentos, no estan a la altura, sobre todo en restaurant. Ademas en epoca baja Esta cerrado el rest a la cena en el lodge, y tienes que comer en el house.

We were amazed at the level of cleanliness in the lodge. All three bathrooms were spotless, and appeared to have been fairly recently upgraded. The beds were probably the comfiest we have ever slept on. The open plan lounge, kitchen, dining area was huge and although the furniture is perhaps a little dated, it was nevertheless very well looked after and in good condition. The kitchen units could perhaps do with being replaced in the next year or two but again have been well looked after, and were very clean; however the oven, microwave and hob have obviously been replaced fairly recently and again were spotless (which is so often not the case in a rental property). There were also 2 allocated parking spaces outside the lodge. Ballater village is a 20 minute walk away, and has a nice mix of cafes and a few shops. We thoroughly enjoyed our long weekend and would not hesitate to return to Craigendarroch again.