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Hotel Cristal

3.0 star property
Guests relax in comfort near Geneva's iconic Jet d'Eau Fountain with convenient amenities including round-the-clock reception and helpful multilingual staff

Choose dates to view prices

Hotel Cristal occupies a prime downtown Geneva location where travelers find an on-site shopping mall and practical laundry services. The welcoming bar provides a spot to relax after sightseeing, while in-room WiFi and a dedicated business center keep everyone connected.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

Single Room

  • Sleeps 1

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, soundproofing

Single Room

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Hair dryer
Minibar
Coffee/tea maker
Electric kettle
  • 183 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room

Double or Twin Room | Minibar, in-room safe, desk, soundproofing

Double or Twin Room

9.2 out of 10
Wonderful
(18 reviews)

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Hair dryer
Minibar
Coffee/tea maker
Electric kettle
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, soundproofing

Triple Room

7.8 out of 10
Good
(7 reviews)

Highlights

Soundproofed
Air conditioning
TV
Private bathroom
Hair dryer
Minibar
Coffee/tea maker
Electric kettle
  • 258 sq ft
  • Sleeps 3
  • 3 Twin Beds

Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

Triple Room

  • Sleeps 3

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About the neighborhood

Map
4 Rue Pradier, Geneva, GE, 1200

What's nearby

  • Mont Blanc Bridge - 8 min walk - 0.4 miles
  • City Center Shopping Area - 8 min walk - 0.4 miles
  • Rue du Rhône - 8 min walk - 0.4 miles
  • Flower Clock - 11 min walk - 0.6 miles
  • Jet d'Eau Fountain - 17 min walk - 0.9 miles

Getting around

  • Geneva Station - 3 min walk
  • Cornavin Tram Stop - 3 min walk
  • Geneva International Airport (GVA) - 14 min drive

Restaurants

  • ‪Pret - ‬3 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Les Brasseurs - ‬2 min walk
  • ‪Café de Paris - ‬1 min walk
  • ‪McDonald's - ‬1 min walk

About this property

Hotel Cristal

Hotel located in Geneva City Centre
A shopping mall on site, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Hotel Cristal. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), a 24-hour front desk, and an elevator
  • A computer station, luggage storage, and concierge services
  • A front-desk safe, smoke-free premises, and a banquet hall
  • Guest reviews speak highly of the helpful staff and location
Room features
All 78 rooms feature comforts such as air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

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  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
8.4 out of 10, Very Good, 735 reviews
$128 nightly
The price is $143
Dec 25 - Dec 26
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CHF 19 per person
  • A bar/lounge

Things to do

  • Shopping mall

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.25 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 19 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Cristal Geneva
Cristal Hotel
Hotel Cristal Hotel
Hotel Cristal Geneva
Hotel Cristal Geneva
Hotel Cristal Hotel Geneva

Frequently asked questions

Is Hotel Cristal pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Cristal?

As of Dec 24, 2025, prices found for a 1-night stay for 2 adults at Hotel Cristal on Dec 25, 2025 start from $147.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel Cristal?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hotel Cristal?

Check-out is at noon.

Where is Hotel Cristal located?

Located in Geneva City Centre, this hotel is within 1 mi (2 km) of St. James Way and United Nations European Headquarters. Notre Dame Basilica and Brunswick Monument are also within 10 minutes. Cornavin Tram Stop and Coutance Tram Stop are within a 5-minute walk.

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Reviews

Hotel Cristal Reviews

8.4

Very Good

9.0

Cleanliness

8.6

Location

8.2

Staff & service

8.8

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 266 out of 729 reviews
Rating 8 - Good. 316 out of 729 reviews
Rating 6 - Okay. 115 out of 729 reviews
Rating 4 - Poor. 19 out of 729 reviews
Rating 2 - Terrible. 13 out of 729 reviews

Reviews

10/10 Excellent

Enrique

Liked: Cleanliness, amenities, property conditions & facilities
Clean easy transportation great location
Stayed 6 nights in Dec 2025

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and staff , we were able to check in early which was so good.
Stayed 2 nights in Jul 2025

10/10 Excellent

Shirley A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful front desk in regards to parking options. Great location in downtown Geneva, easily walkable to anything we needed.
Stayed 1 night in Aug 2025

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice sized room in a very convenient location for transport links and walkable to key areas too. Room was clean and amenities provided were great. Would stay again!
Stayed 3 nights in Jul 2025

10/10 Excellent

Sanjay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this property in Geneva could not be better. Literally adjacent to the train station, shopping, excellent cafés and restaurants, and within a five minute walk of the lake and the promenade. Excellent for a solo traveler or a couple. Staff was warm and attentive and housekeeping, efficient and daily. I will absolutely stay here again when I return to Geneva.
Stayed 2 nights in Sep 2025

8/10 Good

mushuang

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Location is good. Walk distance to lake and train station. Plenty of food choice is around.
Stayed 1 night in Aug 2025

10/10 Excellent

Junjie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time staying Cristal hotel. It’s close to train station, restaurants, main bus, tram. And Geneva lake is just a short walk away.
Stayed 3 nights in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was firm and just right. Chain restaurants nearby but also locally owned ones to enjoy!
Stayed 1 night in Jul 2025

10/10 Excellent

Shawn

Liked: Cleanliness, amenities, property conditions & facilities
A very clean and comfortable stay with a helpful and friendly staff. Excellent location as it was close to the train station, restaurants and was situated for a nice walk next to the lake. A pass for public transportation was a bonus.
Stayed 1 night in Jun 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very nice hotel.
Stayed 1 night in Aug 2024

8/10 Good

Maria Francia A

Liked: Cleanliness, amenities, property conditions & facilities
Great location and near the main train station. It gets noisy past midnight from people coming home from the restaurant and/or bar.
Stayed 3 nights in Jun 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location , clean comfortable room , would stay here again.
Stayed 1 night in Jul 2024

8/10 Good

Yandra

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great service and excellent location. However, the facilities are in urgent need of renovation.
Stayed 2 nights in Feb 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were helpful and let us know about the free Geneva public transport during our stay, breakfast was also good
Stayed 1 night in Dec 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the price; hotel is modern and nicely designed.
Stayed 1 night in Mar 2024

10/10 Excellent

Racquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location. Beautiful hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was welcoming and helpful. Rooms were clean and comfortable. Very convenient location near the train station and walkable to Old Town and the lake. Buses were easy to navigate and a nice option to reach the United Nations.
Stayed 1 night in Mar 2025

8/10 Good

Vania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and good facilities plus a convenient location if you're in Geneva for a few days.
Stayed 3 nights in Jul 2024

10/10 Excellent

MARIE-DOMINIQUE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location : rail station, shops, visits, lake Very quiet street
Stayed 1 night in Apr 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Really friendly and helpful staff and nice new clean room. Great location for me.
Stayed 1 night in Sep 2024

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the train station, nice place and well maintained. The checkout time is at 12 which is very convenient.
Stayed 2 nights in Mar 2025

10/10 Excellent

Bauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice and tidy hotel

Very nice and tidy hotel with excellent location just few steps away from central railwaystation. Many restaurants just next to hotel and shopping center in the next corner.
Stayed 1 night in Aug 2024

6/10 Okay

Philip

Liked: Staff & service
Average hotel near the station. It was clean and convenient
Stayed 2 nights in Sep 2024

10/10 Excellent

amany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing hotel, everything we needed was around us, we enjoyed our stay so much, the staff was very friendly and helpful, special thanks to Mr Faisal who helped us a lot and made our stay more comfortable and pleasant
Stayed 7 nights in Aug 2024

8/10 Good

Pam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful.
Stayed 1 night in Apr 2024