VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
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Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 490 out of 978 reviews
5 - Excellent 50%
Rating 4 - Good. 403 out of 978 reviews
4 - Good 41%
Rating 3 - Okay. 73 out of 978 reviews
3 - Okay 7%
Rating 2 - Poor. 7 out of 978 reviews
2 - Poor 1%
Rating 1 - Terrible. 5 out of 978 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.4/5

Property conditions & facilities

4.2/5

Eco-friendliness

1/5 Terrible

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Nice hotel and friendly staff but stay was ruined by very poor AC. First room AC was broken and second did not cool room despite staff help - ended up with two sleepless night to to 26 -28 C room.
Stayed 2 nights in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel in the centre and within walking distance of the centre and river. Room was comfortable and spotlessly clean. Reception staff were really helpful.
Stayed 1 night in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, quiet, although centrally located.
Stayed 1 night in Jun 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, loved the decor, the bathroom was adorable. The only complaint was the location around the hotel was questionable. Not the hotel's fault of course but its the only negative for me.
Stayed 1 night in May 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, walking distance to lake, restaurants and shops (incl. train station where shops are open on Sundays). Rooms are clean, comfortable and quiet. The hotel offers parking for a daily fee on a small protected lot right behind the hotel. Staff was friendly and helpful. Would recommend and would stay there again.
Stayed 2 nights in Mar 2022