Hamlin Vacations from $636

Close to events

The views were nice but that is about it. The stay was a terrible experience. The hotel was extremely dirty. No vacuum was run at all down the hallways to the rooms for the three days I was there. Just dirty! There were dead bugs on the floor in my room ( big enough to not skip over) I had to pick them up to throw them away. The room drawers needed to be cleaned on the outside of them, just filthy. Also when the maid came in to “clean” she was eating nuts and left her shells on the floor. REALLY? I have never had an experience like this before any where. I had to ask two times for a do not disturb sign. When I went out the next day the maid entered my room even though the do not disturb sign was on my door. Who does that? The experience was less than a one star but that was the lowest I could give. I did complain a couple times but nothing was done. When checking out I did complain again. There was a man complaining also pretty much saying the same thing. I spent a lot of money to stay there. I should have had a better experience.

Charming hotel in downtown Rochester, with a lively speakeasy in the bottom level for evening fun. Disappointed that there were no breakfast amenities — during check-in the hotel staff had said there would be muffins and complimentary coffee in the lobby in the morning at 6am. By the time we went downstairs to explore at 7:30am, only lukewarm coffee was available- big miss IMO. There are options within walking distance, so not a dealbreaker, but as someone who looks forward to that first cup of caffeine, I was disappointed. The room was charming but the bathroom sink, which was a corner sink with a corner mirror made getting ready difficult as there’s no place to layout your toiletries etc. and if you faced the corner you didn’t see yourself in the mirror. You actually had to line yourself up on one side or the other in an awkward angle facing a very small rectangle to actually use the mirror. Again, quirky, not a dealbreaker, but you do wonder if the person who designed the room ever tried to actually stay in it. But maybe that’s part of the charm?? I like charming, but I also appreciate usability and amenities,

Pool was great as was the breakfast but the bathroom floor needed a good cleaning!