Italia en Miniatura: Tours y Actividades

Excellent hotel, delicious breakfast, and outstanding service. Everyone was incredibly kind and welcoming. They even had the patience to speak Italian with me even though I’m only starting to learn the language, which I truly appreciated. This is my second time staying here, and it definitely won’t be the last. I will without a doubt always come back to this hotel whenever I return. The breakfast, service, location, rooms, and cleanliness were all excellent. Thank you so much for all your kindness and attention during my stay. Sofía Paredes 🇲🇽

This property has the potential to be a 5 Star hotel/resort. The property and surrounding grounds are excellent. The rooms are modern and spacious. The problem, and it’s significant, is the food and beverage. We had the worst meal in Italy I’ve ever had in their “fine dining” restaurant w a family party of 18 which we set up in advance. It was awful, as was the service. We gave them another shot with just a party of three and it too was poor. The pool restaurant is much better so I advise you patronize the Osteria. They struggled w the basic cocktails- margaritas, martinis - and were very, very slow. This property needs management talent and a complete reset of its food and beverage strategy and service execution.

It was our honeymoon and the hotel kindly received us with a bottle of champagne in our room and made us a room upgrade. Very sweet and thoughtful. Thank you so much!