马索里维拉度假村海滩假期

空調系統不太好

Good stay -facilities good

We spent 2 nights and was on the top floor #6. The balcony was a bit noisy from an exhaust fan on the very top of hotel. It has a hot tub, which I was looking forward to using until I learned that it would cost 100 euros. The breakfast was great, particularly enjoyed the honey and comb tray. The staff spoke good English and were helpful with directions and telling me of transportation options. They responded to a text which I deeply appreciated.

The hotel was amazing in every way: super clean, the staff was always happy to help, the breakfast buffet had great options and delicious food as well! The location was as good as everything else. Very satisfied and happy to have stayed there! We will definitely be back!

Great view, not many people! Great location. Its expensive though.

空調系統不太好

真正享受到5星級的飯店

It’s a nice old-school hotel which is centrally located between the train station and the old town so ticked all boxes for us. Room was well appointed and dark when it mattered, bed was comfortable and A/C worked well. Only negative is that the mini bar was filled with items that auto charge to your account once you move them, so you can’t fit much of your own personal items in the fridge.

The room was very clean, fully equipped, and in a good position to reach the city center by walking. We got two main issues: 1: Communication poor and inefficace. We got a not-working link to complete the check-in. We tried different ways to get in contact with the structure: mail, Whatsapp, telephone. After a long chasing and trials, we got the codes to access the apartment. 2: air conditioning not working in the apartment. We couldn't sleep the full night, as it was 30 degrees and high umidity outside. Nobody to reach out to fix the issue (until the day after). Both problems managed way below the acceptability threshold.

Excellent hotel in a good location. Very comfortable bed, exceptional breakfast and incredibly polite and amenable staff. The man serving breakfast was particularly good.