“Only stayed for one night but we were made to feel welcome as soon as we arrived. We were given snacks and a drink, check in was quick and easy and we were given a room upgrade to an amazing suite. The hotel and room was stunning and the staff were very friendly and helpful.
Wish we could have stayed longer and would definitely recommend. ”
“Only stayed for one night but we were made to feel welcome as soon as we arrived. We were given snacks and a drink, check in was quick and easy and we were given a room upgrade to an amazing suite. The hotel and room was stunning and the staff were very friendly and helpful.
Wish we could have stayed longer and would definitely recommend. ”
“The hotel is very pretty itself and the environment in the hotel is wonderful. There is a sky bar where you can enjoy a chill night. The room is cozy and decorated in a 5 stars hotel way. The cup broke when we poured some boiled water. One of the air conditioners did not work and the room is hot. Staff is super helpful and its service is highly appreciated. When I reflected the situation to the staff, he arranged a new cup to us immediately and swapped a new room for us in short. The breakfast……
“The hotel is very pretty itself and the environment in the hotel is wonderful. There is a sky bar where you can enjoy a chill night. The room is cozy and decorated in a 5 stars hotel way. The cup broke when we poured some boiled water. One of the air conditioners did not work and the room is hot. Staff is super helpful and its service is highly appreciated. When I reflected the situation to the staff, he arranged a new cup to us immediately and swapped a new room for us in short. The breakfast……
“The moment I walked in, I thought—this is better than the photos! The place was sparkling clean, with a washing machine, comfy dining area, and cozy wood accents. It really felt like a little home away from home. ”
“The moment I walked in, I thought—this is better than the photos! The place was sparkling clean, with a washing machine, comfy dining area, and cozy wood accents. It really felt like a little home away from home. ”
“The host was incredibly kind and attentive. They made check-in smooth and even shared great local tips for restaurants and things to see around the area.”
“The host was incredibly kind and attentive. They made check-in smooth and even shared great local tips for restaurants and things to see around the area.”
"The hotel staff were all very kind and friendly. Even after staying for several days, they still remembered the guests and would greet them proactively. The hotel’s environment, atmosphere, and cleanliness were all excellent. I would definitely consider staying here again in the future. Aside from the hotel’s spa, which I wouldn’t recommend, everything else was a great experience."
"The hotel staff provided an excellent service experience from start to finish. They introduced the facilities in great detail and also gave us many helpful suggestions about nearby attractions and travel tips, which made our trip much easier and more enjoyable. During check-out, the staff patiently asked for our feedback one by one and sincerely cared about our opinions. Whenever there was a small issue, they immediately offered discounts or other forms of compensation to show their apology. Overall, we felt very well taken care of and truly appreciated their professionalism. We would definitely choose this hotel again next time.
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