4/10 Poor
theresa
Sep 14, 2023
Disappointing. NO A/C NO wifi. This unit is more about looks then function. I booked this rental as it said it had AC & wifi, both of which I needed. AC never worked. We visited in the summer with summer heat, I am in menopause so needed AC to sleep but got no relief and as a result no sleep. Owner did bring some fans but didn't do much. Also this rental is at the top of a small hill area, so work up a sweat to get to the unit and then we had to shower to cool down as the unit was no relief from the summer heat. I could connect to the wifi but it was not connected to the internet. As a result I had no internet while away on holiday. There was no toilet paper in the main bathroom & 2nd bathroom had only a few sheets. The stove is gas & did not have a lighter with it for us to use. Owner advised I could get a refund and then ghosted me. I have reached out to Expedia (who I booked this vrbo though) and vrbo as well who said the owner had to refund my money for the stay. vrbo advised they left voicemail message and email for me to be contacted & never heard from this owner. I also repeatedly sent whatsapp messages which have been ignored.
The town of Levanto is beautiful and a great place to visit the Cinque Terre. Very easy to take the boat from here to the other towns. Behind this rental is a beautiful clocktower. This could have been a great stay but we were mislead when booking and so very hot and disappointed with our stay.














