2/10 糟糕
Kevin V.
2025 年 2 月 24 日
不满意：清洁度
Host cancel at 19h30 the day of the reservation!
Worst experience EVER!Booked this 3 months before arrival.At midday on day of arrival, I’ve sent a sms to host asking what’s the checking process, she told me to contact her 30 minutes before I arrive, so at 17h30, when we were nearby I’ve sent sms again.18h00 called back, no answer…. Up until 18h30 were the host read the messages and did not answer up until I called for many times, told me “I don’t find your name on booking”c explained her it was on Abritel/vrbo… now answer until 19h30 were she CANCELED for “climatic catastrophe” and we were a 19h30, 6 people in front of excel, under the rain, with no place to sleep and a giant event with 7000 guest (so all hotel fully booked).
Kevin V.
2025 年 2 月入住 4 晚