Title: Kuka y & Letras Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=2298&destination=M%C3%A9rida%2C+Yucat%C3%A1n%2C+Mexico&selected=102054928&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Kuka y & Letras Travelers start their day with a freshly made breakfast before exploring the historic Merida Cathedral or relaxing poolside at this centrally located retreat ## Photo gallery for Kuka y & Letras ![Luxury Double Room | In-room safe, individually decorated, individually furnished, free WiFi - Kuka y & Letras (Mérida)](https://images.trvl-media.com/lodging/103000000/102060000/102055000/102054928/cd3444ca.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Luxury Double Room | Bathroom | Shower, free toiletries, hair dryer, towels - Kuka y & Letras (Mérida)](https://images.trvl-media.com/lodging/103000000/102060000/102055000/102054928/c52a5c56.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Double Room | In-room safe, individually decorated, individually furnished, free WiFi - Kuka y & Letras (Mérida)](https://images.trvl-media.com/lodging/103000000/102060000/102055000/102054928/0b5500e9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Living area - Kuka y & Letras (Mérida)](https://images.trvl-media.com/lodging/103000000/102060000/102055000/102054928/6d4d525e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Kuka y & Letras (Mérida)](https://images.trvl-media.com/lodging/103000000/102060000/102055000/102054928/cac5f3f9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Mérida Centro, Kuka y & Letras offers an outdoor pool, complimentary cooked-to-order breakfast, in-room WiFi, and tour assistance for nearby attractions like Mérida Cathedral. Dry cleaning services make extended stays convenient, with guests praising their experience. ## Reviews 8.0 Very good ## Popular amenities - Pool - Breakfast included - Pet friendly - Free WiFi - Air conditioning - Laundry ## Room options ### Check availability for these dates Tonight [Mar 18 - Mar 19](https://www.expedia.com/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=102054928&PinnedHotelID=102054928&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=102054928&PinnedHotelID=102054928&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 19 - Mar 20](https://www.expedia.com/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=102054928&PinnedHotelID=102054928&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=102054928&PinnedHotelID=102054928&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 20 - Mar 22](https://www.expedia.com/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=102054928&PinnedHotelID=102054928&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=102054928&PinnedHotelID=102054928&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 27 - Mar 29](https://www.expedia.com/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=102054928&PinnedHotelID=102054928&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=102054928&PinnedHotelID=102054928&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Design Double Room, 1 Bedroom ![Design Double Room, 1 Bedroom | In-room safe, individually decorated, individually furnished, free WiFi](https://images.trvl-media.com/lodging/103000000/102060000/102055000/102054928/8f781000.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Double Room, 1 Bedroom 10.0 Exceptional 1 review - 194 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Double Room ![Deluxe Double Room | In-room safe, individually decorated, individually furnished, free WiFi](https://images.trvl-media.com/lodging/103000000/102060000/102055000/102054928/e0298f6e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room - 226 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Double Room, 1 King Bed, City View ![Double Room, 1 King Bed, City View | In-room safe, individually decorated, individually furnished, free WiFi](https://images.trvl-media.com/lodging/103000000/102060000/102055000/102054928/51b99255.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, 1 King Bed, City View 10.0 Exceptional 1 review - City view - 323 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Comfort Studio, Garden View ![Comfort Studio, Garden View | In-room safe, individually decorated, individually furnished, free WiFi](https://images.trvl-media.com/lodging/103000000/102060000/102055000/102054928/69e041f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Studio, Garden View - Garden view - 151 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Luxury Double Room ![Luxury Double Room | In-room safe, individually decorated, individually furnished, free WiFi](https://images.trvl-media.com/lodging/103000000/102060000/102055000/102054928/6bbd8408.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Double Room - Garden view - 248 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Superior Double Room ![Superior Double Room | In-room safe, individually decorated, individually furnished, free WiFi](https://images.trvl-media.com/lodging/103000000/102060000/102055000/102054928/986bc8ae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room - City view - 226 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Design Double Room ![Design Double Room | In-room safe, individually decorated, individually furnished, free WiFi](https://images.trvl-media.com/lodging/103000000/102060000/102055000/102054928/0adfa2f8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Double Room - City view - 226 sq ft - Sleeps 3 - 1 King Bed ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/109000000/108560000/108555300/108555280/0e8ef06e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Adoro Hotel Boutique Mérida Centro - Pool - Spa - 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Pool - Breakfast included - Parking included - Free WiFi 8.0 Very Good 1,003 reviews $72 nightly $87 total Mar 27 - Mar 28 Total with taxes and fees [](https://www.expedia.com/Merida-Hotels-City-Express-Merida.h4454770.Hotel-Information?chkin=2026-3-27&chkout=2026-3-28&rm1=a2®ionId=6023536&destination=Mérida (and vicinity)&destType=MARKET&latLong=20.966888,-89.623375&searchId=c8a63f6c-c717-42c8-8be8-f5c4708ef178&top_cur=USD) ![Mod logo](https://a.travel-assets.com/egds/marks/onekey__standard__always_light.svg) Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-Kuka-Y-Letras.h102054928.Hotel-Information)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMerida-Hotels-Kuka-Y-Letras.h102054928.Hotel-Information) ## About the neighborhood Mérida Centro, a neighborhood in Mérida, is home to Kuka y & Letras. Travelers who have shopping on the agenda can visit Paseo de Montejo and Plaza Altabrisa. Looking to enjoy an event or a game while in town? See what's happening at Estadio de Beisbol Kukulkan or Kukulcan Stadium. [Visit our Mérida travel guide](https://www.expedia.com/Merida.dx6023536) [View more B&B in Mérida](https://www.expedia.com/Merida-Bed-And-Breakfast.d6023536-aaBedAndBreakfast.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.96430%2C-89.63243&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=oiPWCAWsntsIlf2ukOeM0lyDwas=) Calle 67 Centro, 608-B, Mérida, YUC, 97000 ### What's nearby - ![Merida Cathedral which includes heritage architecture and night scenes](https://images.trvl-media.com/place/6261245/942b0927-7edd-4050-8f6b-0bdc75fe346f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mérida Cathedral 14 min walk \- 0.8 miles - ![Plaza Grande showing signage and a park](https://images.trvl-media.com/place/6167853/5cbedc30-9f48-477a-8be8-f06b10b1fae0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza Grande 14 min walk \- 0.8 miles - US Visa Applicant Service Center 6 min walk \- 0.4 miles - Parque Zoológico del Centenario 16 min walk \- 0.9 miles - Parque Santa Lucía 18 min walk \- 1.0 mile ### Getting around - Teya-Merida Station 29 min drive - Mérida International Airport (MID) 13 min drive ### Restaurants - El Cardenal 7 min walk - El Principal 9 min walk - Restaurante Lucy's 4 min walk - La Ruina 3 min walk - Tacos Barbacoa Estilo Chiapas 7 min walk ## About this property ### Kuka y & Letras Bed & breakfast near Mérida Cathedral Kuka y & Letras provides amenities like free cooked-to-order breakfast and dry cleaning/laundry services. Guests can connect to free in-room WiFi. Other perks include: - An outdoor pool - Express check-out, express check-in, and smoke-free premises - A water dispenser and tour/ticket assistance Room features All guestrooms are individually furnished, and include comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with showers and free toiletries - Wardrobes/closets, electric kettles, and ceiling fans ## Similar properties ![Standard Room, 1 King Bed, Private Pool | Premium bedding, in-room safe, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/69000000/68640000/68636200/68636189/29978c6b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Unknown Mérida Centro - Pool - Breakfast included - Spa - Pet friendly 9.2 Wonderful 352 reviews $76 nightly $92 total Apr 16 - Apr 17 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-16&endDate=2026-04-17&selected=68636189&PinnedHotelID=68636189&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/30000000/29130000/29128300/29128263/a96f8181.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### City Express Plus by Marriott Mérida Mérida Centro - Pool - Breakfast included - 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Apr 6 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=9847726&PinnedHotelID=9847726&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers](https://images.trvl-media.com/lodging/79000000/78070000/78069800/78069790/7dbd83bb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel La Nacional by Kavia Mérida Centro - Pool - Free WiFi - Air conditioning - Breakfast available 8.4 Very Good 570 reviews $37 nightly $46 total Mar 19 - Mar 20 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=78069790&PinnedHotelID=78069790&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/38000000/37600000/37592200/37592146/2459d2bb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Tavera Mérida Centro - Pool - Free WiFi - Air conditioning - Breakfast available 9.6 Exceptional 106 reviews [](https://www.expedia.com/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=37592146&PinnedHotelID=37592146&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=102054928&PinnedHotelID=102054928&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=102054928,68636189,29128263,16429072,3479666) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free offsite parking ### Food and drink - Free cooked-to-order breakfast available daily 7:30 AM to 11:00 AM ### Things to do - Outdoor pool ### Family friendly - Laundry facilities - Outdoor pool ### Conveniences - Guidebooks - Laundry facilities - Limited-hour front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Tile flooring in room - Upper floors accessible by stairs only ### More - Communal living room - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Food and drink - Electric kettle - Restaurant dining guides ### More - Air conditioning - Ceiling fan - Individual decor - Individual furnishings - Safe ## Policies ### Check-in Check-in start time: 6:00 AM; Check-in end time: 3:00 AM Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Express check-out available ### Special check-in instructions The front desk is open daily from 6:00 AM - 8:00 PM Front desk staffed during limited hours Guests are required to download the property's Whatsapp mobile app before check-in Information provided by the property may be translated using automated translation tools ### Access methods Access code, front desk (limited hours) ### Pets Pets allowed for an extra charge of MXN 300 per pet, per day, plus a deposit of MXN 1500 per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### Optional extras - Pet deposit: MXN 1500 per stay - Pet fee: MXN 300 per pet, per day - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher ### We should mention This property does not have elevators ### Property is also known as Kuka y & Letras Mérida Kuka y & Letras Bed & breakfast Kuka y & Letras Bed & breakfast Mérida ## Frequently asked questions ### Does Kuka y & Letras have a pool? ### Is Kuka y & Letras pet-friendly? ### How much is parking? ### What time is check-in at Kuka y & Letras? ### What time is check-out at Kuka y & Letras? ### Where is Kuka y & Letras located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Kuka y & Letras Reviews 8.0 ### Very Good All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 7.8 Cleanliness ### 7.2 Amenities ### 7.2 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 11 8 - Good 0 6 - Okay 0 4 - Poor 0 2 - Terrible 4 ## Reviews Verified ### 10/10 Excellent #### Kathi Dec 26, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Amenities The attention to detail incredible. Upon arriving I was offered the most delicious drink to cool off along with a cool wet towel. The owners are real artists and it is reflected everywhere in the home. As an artist myself I am totally inspired. This place is a real treat for the eyes. It is real oasis in a busy town. Well done. I will be back! Oh yes, the management team real class. Keep up the good work😄 ##### Kathi Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Stephan Oct 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Sehr schöne Räume. Lage für Busreiseende optimal. ##### Stephan Stayed 4 nights in Oct 2025 Verified ### 10/10 Excellent #### Irene Aug 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La decoración de los espacios es única, cada rincón cuenta una historia y nos sentimos muy a gusto en el lugar. El desayuno estuvo muy bien, nos encantó, también había espacio para estacionar al frente de la propiedad (adicional al parking incluido) y todo fue muy tranquilo. ##### Irene Stayed 1 night in Aug 2025 Verified ### 10/10 Excellent #### Alejandro Jul 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Bonito espacio para descansar y visitar la ciudad. ##### Alejandro Stayed 1 night in Jul 2025 Verified ### 10/10 Excellent #### Adrian Jul 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me encantó, definitivamente volveré, el espacio es super tranquilo y uno se siente en casa. ##### Adrian Stayed 1 night in Jul 2025 Verified ### 10/10 Excellent #### Valeria Jul 11, 2025 Liked: Cleanliness, amenities, property conditions & facilities Increíble estancia en el centro de Mérida, muy cerca del ADO. El desayuno que se tomaba en el hotel Kuka y Milpa (al lado) fue excelente, con varias opciones y preparado al momento. La decoración de ambos hoteles es hermosa. El personal es muy atento desde la llegada. Definitivamente volveré! ##### Valeria Stayed 1 night in Jul 2025 Verified ### 10/10 Excellent #### Isabel Jun 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities Todo bien, me gustó el desayuno. ##### Isabel Stayed 1 night in Jun 2025 Verified ### 10/10 Excellent #### Anaely Jun 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La estancia en el lugar fue maravillosa, me encantó la decoración, todo se siente muy cálido y acogedor, es como entrar y que se congele el tiempo. El personal fue muy amable y los desayunos estuvieron bien. ##### Anaely Stayed 1 night in Jun 2025 Verified ### 10/10 Excellent #### Ivan Jun 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lugar tranquilo y cómodo para descansar, y fue justo lo que encontré. Es un espacio pequeño, silencioso y con mucha privacidad. La cama súper cómoda, la habitación limpia y con buena ventilación. Se duerme muy bien, sin ruido ni interrupciones. El desayuno estuvo rico y el café excelente. Todo sencillo, pero bien hecho. Se nota que cuidan los detalles. ##### Ivan Stayed 1 night in Jun 2025 Verified ### 10/10 Excellent #### Juan Jun 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Justo lo que necesitaba. Un espacio pequeño, tranquilo, con una atmósfera súper íntima que te hace desconectarte por completo. Desde que entras, te das cuenta del cuidado en cada detalle: decoración increíble, piezas únicas, libros, colores, arte por todos lados… se siente especial. La habitación estaba impecable, con un ambiente muy acogedor y perfecto para descansar. Dormí delicioso, con cero ruido y una paz total. El desayuno estuvo muy rico, con buen café, todo fresco y servido con mucha atención. Es de esos lugares donde se nota que cuidan cada parte de la experiencia. Ideal si buscas un espacio más privado, tranquilo y con mucha personalidad. Todo se siente hecho con intención y gusto. Sin duda, un lugar al que me encantaría volver para desconectarme unos días más. ##### Juan Stayed 1 night in Jun 2025 Verified ### 2/10 Terrible #### franck May 12, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities bon accueil et décoration à la mode. à part cela ne correspond en rien à ce que l'on attend au minimum d'un hébergement : aucune tranquillité, aucune sécurité. la chambre appelée "élite" est bien montrée en photo, il n'est pas indiqué que les grandes fenêtres donnent sur la rue sans aucune isolation sonore. le passage des voitures, camions et bus est incessant, si vous voulez dormir, ce n'est pas la bonne adresse. mais il y a pire, des chaussures ont été volées dans ma chambre. cela a été signalé à la réceptionniste qui a affirmé avoir confiance dans le personnel et qu'ayant contacté son supérieur il peut vérifier sur les caméras. vingt minutes plus tard, elle indique qu'il n'y a pas eu de vol. comment visionner deux jours d'enregistrement des caméras en vingt minutes ? aucune vérification n'a donc été faite. cet établissement ne respecte en rien ses clients, voler les affaires des clients est une pratique honteuse. Bref, un lieu à fuir. ##### franck Stayed 1 night in May 2024 Verified ### 2/10 Terrible #### franck May 12, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities bon accueil et décoration à la mode. à part cela ne correspond en rien à ce que l'on attend au minimum d'un hébergement : aucune tranquillité, aucune sécurité. la chambre appelée "élite" est bien montrée en photo, il n'est pas indiqué que les grandes fenêtres donnent sur la rue sans aucune isolation sonore. le passage des voitures, camions et bus est incessant, si vous voulez dormir, ce n'est pas la bonne adresse. mais il y a pire, des chaussures ont été volées dans ma chambre. cela a été signalé à la réceptionniste qui a affirmé avoir confiance dans le personnel et qu'ayant contacté son supérieur il peut vérifier sur les caméras. vingt minutes plus tard, elle indique qu'il n'y a pas eu de vol. comment visionner deux jours d'enregistrement des caméras en vingt minutes ? aucune vérification n'a donc été faite. cet établissement ne respecte en rien ses clients, voler les affaires des clients est une pratique honteuse. Bref, un lieu à fuir. ##### franck Stayed 1 night in May 2024 Verified ### 2/10 Terrible #### franck May 12, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities bon accueil et décoration à la mode. à part cela ne correspond en rien à ce que l'on attend au minimum d'un hébergement : aucune tranquillité, aucune sécurité. la chambre appelée "élite" est bien montrée en photo, il n'est pas indiqué que les grandes fenêtres donnent sur la rue sans aucune isolation sonore. le passage des voitures, camions et bus est incessant, si vous voulez dormir, ce n'est pas la bonne adresse. mais il y a pire, des chaussures ont été volées dans ma chambre. cela a été signalé à la réceptionniste qui a affirmé avoir confiance dans le personnel et qu'ayant contacté son supérieur il peut vérifier sur les caméras. vingt minutes plus tard, elle indique qu'il n'y a pas eu de vol. comment visionner deux jours d'enregistrement des caméras en vingt minutes ? aucune vérification n'a donc été faite. cet établissement ne respecte en rien ses clients, voler les affaires des clients est une pratique honteuse. Bref, un lieu à fuir. ##### franck Stayed 1 night in May 2024 Verified ### 2/10 Terrible #### franck May 4, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities bon accueil et décoration à la mode. à part cela ne correspond en rien à ce que l'on attend au minimum d'un hébergement : aucune tranquillité, aucune sécurité. la chambre appelée "élite" est bien montrée en photo, il n'est pas indiqué que les grandes fenêtres donnent sur la rue sans aucune isolation sonore. le passage des voitures, camions et bus est incessant, si vous voulez dormir, ce n'est pas la bonne adresse. mais il y a pire, des chaussures ont été volées dans ma chambre. cela a été signalé à la réceptionniste qui a affirmé avoir confiance dans le personnel et qu'ayant contacté son supérieur il peut vérifier sur les caméras. vingt minutes plus tard, elle indique qu'il n'y a pas eu de vol. comment visionner deux jours d'enregistrement des caméras en vingt minutes ? aucune vérification n'a donc été faite. cet établissement ne respecte en rien ses clients, voler les affaires des clients est une pratique honteuse. Bref, un lieu à fuir. ##### franck Stayed 1 night in May 2024 Verified ### 10/10 Excellent #### Juan Jun 11, 2025 ##### Juan Stayed 1 night in Jun 2025 ## Explore a world of travel with Expedia - [Lodging](?equalTargetTab=tab-0) - [Flights](?equalTargetTab=tab-1) - [Packages](?equalTargetTab=tab-2) - [Cars](?equalTargetTab=tab-3) - [Vacation Rentals](?equalTargetTab=tab-4) - [Things to Do](?equalTargetTab=tab-5) - [Kuxtal Hotel Boutique](https://www.expedia.com/Merida-Hotels-Kuxtal.h76590305.Hotel-Information) - [Decu Downtown](https://www.expedia.com/Merida-Hotels-Villa-Verde-Merida.h19134535.Hotel-Information) - [Suites del Sureste](https://www.expedia.com/Merida-Hotels-Suites-Del-Sureste.h53805753.Hotel-Information) - [Hotel Del Peregrino](https://www.expedia.com/Merida-Hotels-Hotel-Del-Peregrino.h9753150.Hotel-Information) - [The Diplomat Boutique Hotel](https://www.expedia.com/Merida-Hotels-The-Diplomat-Boutique-Hotel.h8250293.Hotel-Information) - [Hospedaje Serenity Home Mérida](https://www.expedia.com/Merida-Hotels-Casa-Sol-Y-Luna.h106090961.Hotel-Information) - [La Casa del Centro Mérida](https://www.expedia.com/Merida-Hotels-La-Casa-Del-Centro-Merida.h113882383.Hotel-Information) - [Casa Amate 62 - Mérida Centro](https://www.expedia.com/Merida-Hotels-Casa-Amate-62.h115414827.Hotel-Information) - [Guest House Campestre](https://www.expedia.com/Merida-Hotels-Guest-House-Campestre.h15919878.Hotel-Information) - [City Express Plus by Marriott Mérida](https://www.expedia.com/Merida-Hotels-City-Express-Plus-Merida.h29128263.Hotel-Information) - [Hotel Mody Merida](https://www.expedia.com/Merida-Hotels-Hotel-Mody.h89349318.Hotel-Information) - [Casa San Juan](https://www.expedia.com/Merida-Hotels-Casa-San-Juan.h27259085.Hotel-Information) - [Casa Amate 61 - Mérida Centro](https://www.expedia.com/Merida-Hotels-Casa-Amate.h104855676.Hotel-Information) - [Art 57 Hotel - Adults Only](https://www.expedia.com/Merida-Hotels-Art-57-Hotel-Adults-Only.h5568620.Hotel-Information) - [Hotel Real Mercedes](https://www.expedia.com/Merida-Hotels-Hotel-Real-Mercedes.h66190465.Hotel-Information) - [Holiday Inn Hotel & Suites Merida La Isla by IHG](https://www.expedia.com/Merida-Hotels-Holiday-Inn-Hotel-And-Suites-Merida-La-Isla.h38742341.Hotel-Information) - [Kahal Hotel - Paseo Montejo](https://www.expedia.com/Merida-Hotels-Kahal-Boutique-Hotel.h101464479.Hotel-Information) - [Relax + Attention to Detail = Casa 411](https://www.expedia.com/Merida-Hotels-Relax-Attention-To-Detail-Casa-411.h48880333.Hotel-Information) - [Óntico Urban Design Hotel](https://www.expedia.com/Merida-Hotels-ONTICO-URBAN-DESING-HOTEL.h42372350.Hotel-Information) - [Hotel Doralba Inn](https://www.expedia.com/Merida-Hotels-Hotel-Doralba-Inn.h3527807.Hotel-Information) - [Flights to Mérida](https://www.expedia.com/Cheap-Flights-To-Merida.d6023536.Travel-Guide-Flights) - [Mérida Vacations](https://www.expedia.com/Merida.d6023536.Destination-Travel-Guides) - [Car rentals near Mérida](https://www.expedia.com/Car-Rentals-In-Merida.d6023536.Car-Rental-Guide) - [Mérida Vacation Rentals](https://www.expedia.com/Merida-Vacation-Rentals.d6023536.Travel-Guide-VacationRentals) - [Things to do in Mérida](https://www.expedia.com/Things-To-Do-In-Merida.d6023536.Travel-Guide-Activities)