蒙特卡洛旅游套票 | 蒙特卡洛机票+酒店优惠低至 4 折

Excellent stay for our family with young children. Relaxing environment, amazing pool, kind staff.

I recently booked a Superior Double Room with Balcony at Chateau Eza Hotel through Expedia, expecting to enjoy the beautiful sea and mountain views as shown in the hotel's official photos and Expedia’s listing. Based on these images, I was willing to pay EUR 590.40 per night for this experience. However, upon checking into my room, I was extremely disappointed to find that at least six large sun umbrellas were tightly positioned together, completely blocking the view from the balcony. This significant obstruction was nowhere reflected in the official images or booking platform, making it misleading and unfair to guests who travel far and pay a premium for an unobstructed view. This misrepresentation is deeply frustrating and does not align with the expectations set by your advertisements. I kindly request a compensation or a resolution, as I believe transparency and accuracy in hotel listings are essential for customer trust. Additionally, I would appreciate clarification regarding how such misleading representations are addressed to prevent future guest dissatisfaction. I look forward to your prompt response regarding this matter.

Super cute in center of it all!

酒店处于老城的外围，外面就是新城行驶着有轨电车的街道。前台很热情，给我们升级到了另一个单元里带阳台的房间，房间虽是三角形的但有个客厅，可以看到外面新城的街道但看不到风情万种的老城，有些遗憾。早餐是在酒店楼下出门左拐不远处的一个餐厅里，8点开始，是套餐不是自助的。在尼斯的那两天正好都下雨，我们借了酒店的雨伞，但都被大风都吹折了，作为补偿也出于自愿我给酒店打满分。