8.6/10 Excellent! (2,623 reviews)
This was the worst hotel experience in my left. The room was disgusting. It took four days for housekeeping to come and clean the room despite requesting it multiple times, including when we were out of toilet tissue. The air condition would not turn off. Maintenance was supposed to be called multiple times but in 6 days no one ever came. I requested a room change and they claimed they could not change room. I asked to speak with a manager and no manager on duty and they claimed to only be able to reach by email and that they had emailed but no one got back to them. The only thing that was okay was breakfast. Front desk staff were apologetic but they clearly no no idea not to fix the many things wrong with this hotel including getting housekeeping to do their job. Oh and when housekeeping came on day 4, they left clean towels but did not replaced the entry toilet tissue roll, did not vacuum not make any beds. They literally came in to leave some towels. If I could give zero stars I would.
Reviewed on Aug 3, 2026
