歌剧院

櫃台人員很親切。房間很小，行李箱打開就沒有走道了。淋浴間的推門設計不良，沖澡時，水會流到外面地板上，所以房間地毯有股潮濕霉味，要開窗通風才行。交通超級便利，公車及地鐵都很近，到各大景點很快，而且走出巷子就是花神跟雙叟咖啡館，到那邊吃早餐就好了。離city藥妝也很近，趁早上人很少去採購，買完拿回飯店放，完美~

Staff very friendly and helpful

Air conditioning was completely broken in most hotel rooms. DO CHECK WITH HOTEL IF AIR CONDITIONING IS WORKING AGAIN BEFORE HEADING OVER. Hotel claimed the system was broken down due to the heat wave but did not bother to inform guests in advance. Hotel staff said air conditioning was not working since Monday but did not inform any guests prior to our check in on Saturday. Ended up having to find alternative accommodation but it was too late and had to survive the first night in a room with no air conditioning at 35 degrees. Hotel did move me to another sister hotel on Day 2 but Day 1 was unbearable. There was also no duty manager or any sort during the night and staff said there is unfortunately no one with decision making power over the weekend because the director only works on weekday. Cannot reach reception by call either, the line never goes through. Totally does not live up to the 5-star level, seriously think it is at most a 4-star hotel.